SYDLE ONE
About SYDLE ONE
SYDLE ONE is an enterprise all-in-one digital platform that provides business process management, enterprise content management, customer relationship management, analytics, and service desk solutions.
The platform offers automated and results-oriented business processes to enable scalable and high-quality operations. It provides integrated content management combined with processes to generate and maintain large volumes of structured, up-to-date, and reliable data. The customer relationship management solution enables a 360-degree view of customers and partners to manage relationships, increase sales, and improve retention.
The analytics functionality allows for real-time data analysis through charts and extractions to simplify visual management, gain insights, and support decision-making. Additionally, its service desk solution helps bring operational maturity to managing internal and external demands.
SYDLE ONE Platform integrates with other systems through its gravitational architecture to achieve digital transformation for organizations. It offers pre-built enterprise solutions such as SYBOX with the most common plug-and-play templates and solutions for human resources, administrative, financial and other areas like procurement, marketing, IT, logistics and legal.
Key benefits of SYDLE ONE
•Automates business processes to increase efficiency and scalability
•Integrates content management to organize and maintain data
•Provides a 360-degree view of customers to improve relationships
•Analyzes data in real-time to gain actionable insights
•Manages internal and external demands to increase operational maturity
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Reviews
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- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very useful tool to keep track of our processes.
Reviewed on 2023/04/25
In general terms, it is a great tool, it allows us to create flows quickly, with all the necessary...
In general terms, it is a great tool, it allows us to create flows quickly, with all the necessary information for each one, in addition to having options to create web portals and CRM.
Pros
It is a tool that allows you to easily create flows quickly and graphically allows you to understand very well each of the stages of the flows and who is responsible, the information that must be entered, the documents to be attached, etc.
Cons
We have managed to integrate many functions through web services with our systems, but a programmer is needed to carry out this type of task, it would be nice if it could be done in a simpler way for end users.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best task management software for large scale companies
Reviewed on 2022/04/10
Pros
The software helped in automating the process and saving the time of task management for large companies.
Cons
There are less integrations and features compared to other software.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automation changed our company
Reviewed on 2021/11/11
Before migrating to SYDLE ONE, we were having a hard time finding a really modern and dynamic CRM...
Before migrating to SYDLE ONE, we were having a hard time finding a really modern and dynamic CRM that would meet all our business needs. We tried some other solutions, but we had several issues, like low availability, limited functionality, and lack of integration. With SYDLE ONE, we solved all of these problems, and we finally managed to find a CRM solution that is truly omnichannel and flexible, as our business requires.
Pros
Our business requires a lot of communication, and we use SYDLE ONE mainly for service via chatbot and WhatsApp which, combined with the 360-degree view of customers that the platform provides, serves us very well. SYDLE ONE is also responsive, so we can all use it on our laptops, tablets, and even our phones. That’s very helpful when we need to do something but we’re not in the office. Additionally, the platform’s data analytics allows us to have more control over the company.
Cons
So far we have had no issues with the platform, and the support team has been very responsive.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ventajas y uso de herramienta
Reviewed on 2023/05/15
Amigables con el usuario, permite medir las cargas de trabajo, facil implementacion con RPA.
Amigables con el usuario, permite medir las cargas de trabajo, facil implementacion con RPA.
Pros
La funcion mas importa en nuestro caso es el uso de un flujo por medio de formulario que permite minimisar el error a la hora de crear o ingresar datos y da seguimiento en caso de estar algo pendiente
Cons
Solo si seria ideal que Sydle capacite o de cursos para que mas personas puedan administrar la herramienta, sin tener conocimiento previos de programacion
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Plataforma Completa de Gestão Corporativa
Reviewed on 2022/02/23
Pros
Produto low-code de desenvolvimento rapido que une processo (BPMS), conteudo (ECM) e indicadores (BI) de forma muito natural.
Cons
Interface poderia ser menos dura e mais amigavel/customizavel.
SYDLE ONE FAQs
Below are some frequently asked questions for SYDLE ONE.Q. What type of pricing plans does SYDLE ONE offer?
SYDLE ONE offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Subscription
- Free Trial: Available
$19 per user (minimum of 20 users). Please access https://www.sydle.com/prices/ to learn more.
Q. Who are the typical users of SYDLE ONE?
SYDLE ONE has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SYDLE ONE support?
SYDLE ONE supports the following languages:
English, Portuguese, Spanish
Q. Does SYDLE ONE support mobile devices?
SYDLE ONE supports the following devices:
Q. What other apps does SYDLE ONE integrate with?
We do not have any information about what integrations SYDLE ONE has
Q. What level of support does SYDLE ONE offer?
SYDLE ONE offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
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