Benepass

About Benepass
Benepass is a cloud-based benefits administration platform that allows companies to design and manage personalized pre-tax and perks benefits on a centralized interface. The solution provides various benefits programs such as health savings accounts, flexible spending accounts, commuter benefits, wellness programs, professional development stipends, and more. Key features include multiple spending options, engagement tracking, internal communication management, real-time data, and more. Additionally, Benepass also integrates with payroll and HRIS systems for automated enrollment and compliance.
Key benefits of Benepass
- Offers various pre-tax and perks programs such as HSAs, FSAs, wellness, food, childcare, and more.
- Provides global parity so employees can spend benefits in multiple countries.
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Reviews
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use and Track Expenses
Reviewed on 2022/03/31
Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can...
Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.
Pros
I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.
Cons
The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Benepass review
Reviewed on 2022/03/31
It's been great — I'm very happy with the product. It's a great perk at my company.
It's been great — I'm very happy with the product. It's a great perk at my company.
Pros
I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.
Cons
It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Gets the job done
Reviewed on 2022/04/15
Pros
It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).
Cons
Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love using Benepass!
Reviewed on 2022/03/31
Pros
My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great. If a merchant ever declines my Benepass card, the reimbursement process is simple and convenient. I have used other commuter benefit distributors in the past that were clunky with outdated software and only offered physical cards. The don’t even hold a candle to Benepass! I’m a very satisfied user.
Cons
Occasionally a vendor or merchant won’t accept the card and that can be annoying, but thankfully the reimbursement process is easy and can be done right from the app.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use overall
Reviewed on 2022/03/31
Overall an easy to use app.
Overall an easy to use app.
Pros
It is great to see my benefits in an easy to use app.
Cons
I had some difficulty completing a couple of steps such as setting up a linked account. It all worked out but I did have to submit a support ticket to actually get through the setup then a ran into an error. The support team did respond promptly and all was resolved.
Benepass FAQs
Below are some frequently asked questions for Benepass.Q. What type of pricing plans does Benepass offer?
Benepass offers the following pricing plans:
- Free Trial: Not Available
Please reach out for pricing.
Q. Who are the typical users of Benepass?
Benepass has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Benepass support?
Benepass supports the following languages:
English
Q. Does Benepass support mobile devices?
Benepass supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Benepass integrate with?
Benepass integrates with the following applications:
BambooHR, Gusto, Justworks, Paylocity, SAP SuccessFactors HXM Suite, Sage HR, TriNet, TriNet Zenefits, UKG Pro, Workday HCM
Q. What level of support does Benepass offer?
Benepass offers the following support options:
Email/Help Desk, Knowledge Base
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