Benepass

4.8 (16)
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Cloud-based benefits administration tool for HR teams.

About Benepass

Benepass is a cloud-based benefits administration platform that allows companies to design and manage personalized pre-tax and perks benefits on a centralized interface. The solution provides various benefits programs such as health savings accounts, flexible spending accounts, commuter benefits, wellness programs, professional development stipends, and more. Key features include multiple spending options, engagement tracking, internal communication management, real-time data, and more. Additionally, Benepass also integrates with payroll and HRIS systems for automated enrollment and compliance.


Key benefits of Benepass

- Offers various pre-tax and perks programs such as HSAs, FSAs, wellness, food, childcare, and more.

- Provides global parity so employees can spend benefits in multiple countries.


Images

Benepass Software - Employee Platform
Benepass Software - Admin Platform - Homepage
Benepass Software - Admin Platform - Benefits
Benepass Software - Admin Platform - Analytics
Benepass Software - Admin Platform - Reports
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Benepass Software - Employee Platform
Benepass Software - Admin Platform - Homepage
Benepass Software - Admin Platform - Benefits
Benepass Software - Admin Platform - Analytics
Benepass Software - Admin Platform - Reports

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Reviews

Overall rating

4.8 /5
(16)
Value for Money
4.9/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.9/5

Already have Benepass?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 16
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use and Track Expenses

Reviewed on 2022/03/31

Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can...

Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.

Pros

I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.

Cons

The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.

Ethan
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Benepass review

Reviewed on 2022/03/31

It's been great — I'm very happy with the product. It's a great perk at my company.

It's been great — I'm very happy with the product. It's a great perk at my company.

Pros

I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.

Cons

It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.

Helen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Gets the job done

Reviewed on 2022/04/15

Pros

It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).

Cons

Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.

Emily
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love using Benepass!

Reviewed on 2022/03/31

Pros

My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great. If a merchant ever declines my Benepass card, the reimbursement process is simple and convenient. I have used other commuter benefit distributors in the past that were clunky with outdated software and only offered physical cards. The don’t even hold a candle to Benepass! I’m a very satisfied user.

Cons

Occasionally a vendor or merchant won’t accept the card and that can be annoying, but thankfully the reimbursement process is easy and can be done right from the app.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use overall

Reviewed on 2022/03/31

Overall an easy to use app.

Overall an easy to use app.

Pros

It is great to see my benefits in an easy to use app.

Cons

I had some difficulty completing a couple of steps such as setting up a linked account. It all worked out but I did have to submit a support ticket to actually get through the setup then a ran into an error. The support team did respond promptly and all was resolved.

Showing 5 reviews of 16 Read all reviews

Benepass FAQs

Below are some frequently asked questions for Benepass.

Benepass offers the following pricing plans:

  • Free Trial: Not Available

Please reach out for pricing.

Benepass has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Benepass supports the following languages:

English

Benepass supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Benepass integrates with the following applications:

BambooHR, Gusto, Justworks, Paylocity, SAP SuccessFactors HXM Suite, Sage HR, TriNet, TriNet Zenefits, UKG Pro, Workday HCM

Benepass offers the following support options:

Email/Help Desk, Knowledge Base

Related categories

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