Artisan POS

4.6 (13)
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Putting independent retailers back in control

About Artisan POS

Artisan POS is a specialty retail point-of-sale (POS) system designed to help retailers optimize inventory management, purchasing, and sales transactions in-store and online.

The intuitive sales screen allows for order placement, payment processing, item lookup, quick-pick menu creation, receipt/invoice printing, and acceptance of various payment types like cash, check, debit/credit cards, and more. Its inventory management features enable users to track stock levels, organize products with attributes like color and size, employ FIFO cost accounting, and categorize items.

The purchasing tools facilitate creating, receiving, and tracking purchase orders, generating reorder requests based on thresholds or sales history, and monitoring customer special orders from placement to delivery. Artisan POS' receiving capabilities include processing items with or without associated purchase orders, utilizing scanners/handhelds, printing merchandise labels, and updating costs.

The system also facilitates eCommerce integration with Shopify and WooCommerce, allowing retailers to sync product details and quantities between online stores and physical locations. The remote operation feature enables secure data sharing between sites, stations, and networks while providing uninterrupted local data access in the event of Internet disconnects.

Its reporting functionality offers insight into sales, inventory, customers, margins, markups, and more while allowing for both standard and custom report building. Supplementary capabilities consist of customer loyalty programs, employee time clocks, gift registries, customizable forms, flexible pricing options, shift closing tools, automated billing, age verification, and more.


Key benefits of Artisan POS

-Intuitive sales screen allows for order placement, payment processing, and receipt printing
-Enhanced inventory management features like FIFO cost accounting help optimize stock
-Powerful purchasing tools like purchase orders and requests simplify reordering
-The receiving process is streamlined with the ability to print labels and update costs
-Integration with eCommerce platforms like Shopify and WooCommerce to boost online sales


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Customer Service

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Reviews

Overall rating

4.6 /5
(13)
Value for Money
4.8/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
5.0/5

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Showing 5 reviews of 13
Elizabeth
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

12+ years and no problems

Reviewed on 2016/08/05

Pros

When I opened my store over 12 years ago, Artisan was the ONLY product that could keep track of my consignment inventory, calculate and print out my artists' statements, and function as a standard POS system. Twelve years later, still using the original software and hardware, I had my first glitch last month. Tech support responded immediately and talked me through the problem in just 15 minutes. I've been doing some research now that there are other programs that claim to do the same, but I am still sure that when it's time to upgrade I will turn to Artisan again. The in house support department can't be matched. I once thought it was pricey, but amortized over 12 years, it's a been great value!

Cons

There are more features than I use! I honestly can't think of anything else I don't like.

Jennifer
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Certek is an Amazing Company

Reviewed on 2015/10/20

Pros

This POS system makes me appear to have my act together. Any business operating with out a program of this caliber is being irresponsible. Not only is the software impressive, but on the rare occasion when I need to talk with technical support, they are kind, and efficient. Supplies are only a quick phone call away. Being able to provide reports and hard data have made me a better retailer.

Cons

I wish quick picks were small icons on the sale screen instead of a screen behind. We keep taped to our screen a list of 'flash tags' of best sellers and untagged items, that functions well for us. It replaces the quick pick screen for us.

Blake
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review by Ideal Wedding & Events

Reviewed on 2015/10/17

Pros

The support is unparalleled! When we need assistance with a problem, the support staff is quick to react with a positive and profesional attitude and keep us serving our customers.

Cons

Sometimes product development or a requested special report seem to take a lot of time to produce. If there is anything I would like to see improve at Certek it would be a timely response and follow up to these special requests. Will 4.0 be available any time soon?

Jim
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Artisan POS is great - we have used it for 5+ years and love it.

Reviewed on 2015/11/04

Pros

It keeps track of inventory and prints out sales as well as items remaining in the shop each month when the consignment checks go out.

Cons

We have a small cafe in the gallery and have added a patch to create sales receipts for it. When we have a group of folks in the cafe and they want to split the bill between two credit cards the only way we have to accommodate that is to print the bill twice and write in one of the names on the ball as they get printed with the first credit card holder's name on both bills. Sometimes very confusing for the patron.

Joanna
Overall rating
  • Industry: Wine & Spirits
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good P.O.S

Reviewed on 2016/07/14

Pros

I like the customer service and the easy of use. Customer service is always available. I never had an issue when I needed a question answered or help with the P.O.S.

Cons

I dislike the interface. It seems a little bit outdated. I also dislike that when there are certain products I decide NOT to carry anymore, there's no way of filtering it when I browse through my inventory to reorder items. The inventory shows all products ones that are discontinued and ones that aren't.

Showing 5 reviews of 13 Read all reviews

Artisan POS FAQs

Below are some frequently asked questions for Artisan POS.

Artisan POS offers the following pricing plans:

  • Free Trial: Available

Artisan POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Artisan POS supports the following languages:

English

Artisan POS supports the following devices:

Artisan POS integrates with the following applications:

BigCommerce, Shopify, WooCommerce

Artisan POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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