---
description: Learn how Livegenic can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Livegenic Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Streaming Software](/directory/1715/live-streaming/software) > [Livegenic](/software/2073678/livegenic)

# Livegenic

Canonical: https://www.getapp.za.com/software/2073678/livegenic

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2073678/livegenic?page=2)

> Livegenic is a cloud-based claims processing platform that facilitates live video collaboration for insurance claims, customer service, and field services. This solution allows various stakeholders such as claims adjusters, customer service agents, field inspectors, and policyholders to collaborate using live video, photo capture, and audio recordings.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Livegenic

\- Supply chain management

- Centralized claim information

- Decreased assessment cost

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claim Central Consolidated
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$1,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Audit Trail
- Case Management
- Client Portal
- Customer Management
- Document Management
- EDI
- For Insurance Industry
- Fraud Detection
- Inspection Management
- Mobile Access
- Payment Processing
- Process/Workflow Automation
- Real-Time Data
- Reminders
- Reporting & Statistics
- Risk Assessment
- Self Service Portal
- Workflow Management

## Integrations (1 total)

- Wilbur

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Live Streaming Software](https://www.getapp.za.com/directory/1715/live-streaming/software)

## Related Categories

- [Live Streaming Software](https://www.getapp.za.com/directory/1715/live-streaming/software)
- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)
- [Inspection Software](https://www.getapp.za.com/directory/933/inspection/software)
- [Insurance Agency Software](https://www.getapp.za.com/directory/664/insurance/software)
- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)

## Alternatives

1. [Jenesis Software](https://www.getapp.za.com/software/120315/jenesis-software) — 4.7/5 (283 reviews)
2. [Applied Epic](https://www.getapp.za.com/software/122115/applied-epic) — 4.2/5 (141 reviews)
3. [EZLynx](https://www.getapp.za.com/software/122419/ezlynx) — 3.7/5 (73 reviews)
4. [HawkSoft CMS](https://www.getapp.za.com/software/2058127/hawksoft-cms) — 4.5/5 (64 reviews)
5. [Claim Leader](https://www.getapp.za.com/software/120059/claim-leader) — 4.8/5 (25 reviews)

## Reviews

### "Livegenic : Streamlined and Reliable" — 5.0/5

> **Nawshad** | *15 May 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Livegenic offers seamless live video streaming for enhanced communication and real-time context in claims management. Its high-quality documentation and robust security ensure transparency and compliance.
> 
> **Cons**: Initial learning curve and compatibility with industry-specific software could be improved.
> 
> Livegenic has greatly improved our claims processes with its intuitive interface and powerful features, despite minor areas for enhancement

-----

### "would recommend for a speedy claims process \!" — 5.0/5

> **heather** | *25 September 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: i love the ease of access for my customers\`
> 
> **Cons**: insureds can be confused when they dont get confirmation from the app that a photo is uploaded
> 
> love it and it makes my claim experience better

-----

### "Livegenic review" — 4.0/5

> **Brandy** | *16 May 2024* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: Use of photos to review damage prior to demolition
> 
> **Cons**: Sometimes the insured state the link is not working
> 
> It is ok. I just wish it was easier for seniors to use

-----

### "Great site and help" — 5.0/5

> **todd** | *16 May 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Site provides virtual collaboration platform that facilitates live video collaboration for insurance claims, customer service and field service. All employees can use the site from stakeholders to claims adjusters, customer service reps, to field inspectors. The platform aims to improve daily.
> 
> **Cons**: At this time there is nothing that I can say negative about the site.
> 
> Has been a great and easy experience for me in the 2 years I have used it.

-----

### "Livegenic" — 5.0/5

> **Tyleen** | *19 May 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly Livegenic is, anyone can use it and learn it.
> 
> **Cons**: Once upload complete, you sometimes get several emails for the same claim.
> 
> Love livegenic and I'm glad we have it as a Tool.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2073678/livegenic?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2073678/livegenic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/livegenic/> |
| en-AE | <https://www.getapp.ae/software/2073678/livegenic> |
| en-AU | <https://www.getapp.com.au/software/2073678/livegenic> |
| en-CA | <https://www.getapp.ca/software/2073678/livegenic> |
| en-GB | <https://www.getapp.co.uk/software/2073678/livegenic> |
| en-IE | <https://www.getapp.ie/software/2073678/livegenic> |
| en-NZ | <https://www.getapp.co.nz/software/2073678/livegenic> |
| en-SG | <https://www.getapp.sg/software/2073678/livegenic> |
| en-ZA | <https://www.getapp.za.com/software/2073678/livegenic> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Livegenic","description":"Livegenic is a cloud-based claims processing platform that facilitates live video collaboration for insurance claims, customer service, and field services. This solution allows various stakeholders such as claims adjusters, customer service agents, field inspectors, and policyholders to collaborate using live video, photo capture, and audio recordings. Key features include real-time collaboration via mobile apps, configurable browser-based tools for staff, self-service options for customers, and a web portal for workflow management. It also offers secure user access controls, configurable privileges, and audit trails. Additionally, Livegenic also helps manage security and compliance standards including SOC 2 and GDPR certifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae53ee05-d9f2-496b-bb28-70aa15aaf1dc.png","url":"https://www.getapp.za.com/software/2073678/livegenic","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2073678/livegenic#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":9},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Streaming Software","position":2,"item":"/directory/1715/live-streaming/software","@type":"ListItem"},{"name":"Livegenic","position":3,"item":"/software/2073678/livegenic","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2073678/livegenic#breadcrumblist"}]}
</script>