VisiumKMS
About VisiumKMS
VisiumKMS is a knowledge management software that enables organizations to capture, organize, share, and reuse knowledge. The key features of VisiumKMS include a search engine to find information, customizable taxonomies to organize content, permissions to control access, and integrations with various third-party business applications. Users can create and share documents, collaborate on projects, manage records, and build knowledge bases with the software.
VisiumKMS integrates with tools like Slack, Salesforce, and Microsoft Office. It has open APIs that allow connecting it to other systems. The software can be configured according to an organization's specific needs and deployed on-premises or in the cloud.
VisiumKMS is a knowledge management platform designed for midsize to large companies. It provides a centralized hub for capturing and reusing knowledge across the organization. The software aims to help businesses eliminate information silos and improve collaboration.
Key benefits of VisiumKMS
- VisiumKMS is ESG and EHS management software that ensures the right action at the right time for critical processes like incident, change, risk, and audit management.
- The software connects information between the back office and field/plant/factory sites for corrective and preventive actions.
- VisiumKMS automates and integrates mission-critical processes for compliance and operational excellence in change management, risk assessment, auditing, incident response, and EHS.
- The software provides access for users to gain on-the-spot clarity and ensure discipline and compliance across the organization.
- VisiumKMS is designed for global enterprises to single facilities in all sectors.
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Reviews
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- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent system for change management, tracking and incident reporting
Reviewed on 2021/10/05
We have been using VisiumKMS for 9 years and have had no major issues. Their product, customer...
We have been using VisiumKMS for 9 years and have had no major issues. Their product, customer service and engagement have been constantly improving during this time.
Pros
The customization capabilities for Management of Change are excellent and can help you standardize across an organization, while allowing for some flexibility as well. VisiumKMS has some employees with a high awareness of PSM which also helps. They are also very good at engaging with the customers to find solutions and develop features.
Cons
Lots of customization = lots of time that may be needed to set-up and maintain configuration, especially with employee turnover or changes in organizational structure.
Alternatives Considered
Health & Safety SoftwareReasons for Switching to VisiumKMS
PSM knowledge. Industry experience and closer to a pre-built system.- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incident Reporting made easy!
Reviewed on 2021/09/28
1. VisiumKMS staff were very knowledgeable, professional and courteous while working with our...
1. VisiumKMS staff were very knowledgeable, professional and courteous while working with our global team.
2. Very responsive to any queries that came up throughout the roll-out process
3. Understood the project timeline and helped deliver it
Pros
1. The ease to customize reports and checklists to make it site specific
2. Useful training documents with screen shots, allows a new user to easily follow through
3. Helpful Visium staff support, who worked with us to maintain target deadlines accomodating different time zones globally
Cons
The ability to manage Recurring activities - this module is not as robust. Missing features such as attaching documents or images with the tasks and other details surrounding compliance task manager
Reasons for Choosing VisiumKMS
Business divestmentReasons for Switching to VisiumKMS
User friendly, other businesses had good experience and feedback for Visium KMS. It provided a one-stop shop for Incident reporting, Resolution tracker and recurring tasks, which reduced overall costs.- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
ERCO experience with KMS
Reviewed on 2019/03/05
Pros
Following are the pros:
1) The customer service provided recently.
2) Stability of the software and company
Cons
Following are the Cons:
1) the upgraded versions sometimes do not have the good feature from previous versions
2) your hosting charges are not competitve
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
INEOS A&A IT Feedback
Reviewed on 2021/11/18
The VisiumKMS Project team were very professional and delivered on time and on time project...
The VisiumKMS Project team were very professional and delivered on time and on time project delivery.
Pros
The VisiumKMS Project team were very responsive and great at collaborating with all our stakeholders
Cons
Small to little presence outside US and EU region.
Reasons for Choosing VisiumKMS
Rationalisation to a standard solution.Switched From
Iris WorksReasons for Switching to VisiumKMS
1. Existing successfully experience using it in our US plants. 2. VisiumKMS also met our key requirements (great balance between value vs cost).3. Standardisation - VisiumKMS allowed us to replace several fragmented solutions into a "one stop shop" --> VisiumKMS.[SENSITIVE CONTENT]- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback on transitioning to KMS (Design, implementation, continuous improvement)
Reviewed on 2022/01/11
Very good. We have transitioned to using KMS for all our plant change requests - although we have...
Very good. We have transitioned to using KMS for all our plant change requests - although we have some teething problems as we moved from a manual process (which arguably is more flexible but at the same time open to abuse). Although it is early days, I see potential to expand this to cover geometric in kind projects and even going as far as to replace our capital projects process as it allows us to have good insight into project progress and is a valuable tool to ensure all information is secured in the cloud.
Pros
The product can be customized to a large degree by the customer.
The design team did go out of their way to accommodate our availability.
After sales service is excellent. KMS team is open to ideas which will help their customers and their support team quickly respond to queries.
Cons
There are some aspects which cannot be configured without scripting - I felt that some of these should be customizable by the client post implementation (for eg. configuring of the status, and indicating which step is activated by another) without having to pay for scripting. ie. more self customization would be great!
I also felt that badger mail is very confusing - the alert queue only shows triggered events and not timed events and even then does not clearly give information that administrators can use to revise the badger mail settings.
If mistakes are made, it is difficult to reverse these (for eg. if a record is accidentally cancelled).
VisiumKMS FAQs
Below are some frequently asked questions for VisiumKMS.Q. What type of pricing plans does VisiumKMS offer?
VisiumKMS offers the following pricing plans:
- Starting from: US$35,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Core solution up to 50 users
Q. Who are the typical users of VisiumKMS?
VisiumKMS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VisiumKMS support?
VisiumKMS supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does VisiumKMS support mobile devices?
VisiumKMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does VisiumKMS integrate with?
VisiumKMS integrates with the following applications:
Azure Active Directory, Guardian Safety Software, HR Active Directory Connect, Maintenance Management System
Q. What level of support does VisiumKMS offer?
VisiumKMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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