--- description: Learn how Fireflies can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fireflies Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Fireflies](/software/2073783/fireflies) # Fireflies Canonical: https://www.getapp.za.com/software/2073783/fireflies Page: 1 / 24\ Next: [Next page](https://www.getapp.za.com/software/2073783/fireflies?page=2) > Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation. > > Verdict: Rated **4.9/5** by 581 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 581 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Automatic Transcription - CRM - Call Recording - Collaboration Tools - Conferencing - Dashboard - Recording ## Integrations (6 total) - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software) ## Related Categories - [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software) - [Conversation Intelligence](https://www.getapp.za.com/directory/3884/conversation-intelligence/software) ## Alternatives 1. [Gong.io](https://www.getapp.za.com/software/115403/gong-io) — 4.8/5 (560 reviews) 2. [Outreach](https://www.getapp.za.com/software/101901/outreach) — 4.4/5 (308 reviews) 3. [Apollo.io](https://www.getapp.za.com/software/122751/apollo-io) — 4.5/5 (389 reviews) 4. [Eric.ai](https://www.getapp.za.com/software/2079501/eric-ai) — 4.9/5 (15 reviews) 5. [Jiminny](https://www.getapp.za.com/software/2073774/jiminny) — 4.2/5 (13 reviews) ## Reviews ### "Essential tool for Productivity" — 5.0/5 > **Marina** | *31 March 2026* | Program Development | Recommendation rating: 10.0/10 > > **Pros**: It is an amazing tool for productivity, the UX and UI are perfect, very easy to use and collaborate with teams. > > **Cons**: Sometimes the mic doesn't work for some reason - when I click in Capture - and then only by the end of the meeting I realize it was not recording. > > It is a perfect tool, I can not work without Firefiles anymore, it is an essential tool for productivity. ----- ### "Every company should have this software" — 5.0/5 > **Verified Reviewer** | *24 March 2026* | Renewables & Environment | Recommendation rating: 10.0/10 > > **Pros**: The time that it saves you collecting all the data that are in your companies meetings Data collection Task creation > > **Cons**: More integration into Apple products So many professional companies use Apple software it should have more integration into my calendar, notes and tasks > > My overall experience is very satisfied The amount of time that saves me is incredible Meetings really have a purpose now. ----- ### "My first impression of the application" — 4.0/5 > **Camile** | *12 December 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: I only can speak on what I have use thus far. I like that it captures clear action items and I can easily skim through the minutes to get clear context and import into clickup to create action items and task or deliverables. > > **Cons**: Fireflies setup is tough; a support rep guiding clients through each step would ensure proper setup. > > It is ok. I would love to get the team onboarded properly. Looking forward to next steps together.\!\! ----- ### "Honest take, the good and bad" — 5.0/5 > **Verified Reviewer** | *20 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It's quick, efficient, the transcriptions and summaries are great. Altough we are not using it to its full potential, I could still say, this software is in our top 5 most used softwares inside the company. It's really amazing, and can't even imagine and remember what our life was before fireflies.ai. > > **Cons**: It is a bit complicated to search for something. There are multiple semi-automatic search options, where you can VERY easily click inside into any of them, and making your search incoherent. So you have to exit, click again, make sure you are in the right search criteria. Also, one feature I'd like to see is, when I search on the main page for a name, lets say "Company Inc. - Peter" it will -of course- pop up every convo with that title. And most times, I need to open most of these convos if not all of them. So it would be handy, to have "Right Click+Open in new tab". Now you gotta click on it, and it will open a new tab, and now you have to click back to the tab where you had the search pulled up, and you have to make sure you are clicking on the next consecutive convo you want to open in a new tab. So its a but complicated, managable but could be better. Also what I probably I hate the most is, downloading Transcript/Summary/Video/Audio. Whenever you press download on something, it will close the download window. But here's the thing, I might want to download multiple things, not just one. For me, and most of my collagues and friends who use it, aren't downloading one file, and its just extra things you need to keep in mind. For example, you already had to suffer thru on opening 5 convos in 5 tabs as described above. And you want to download the transcipt and summary for each to use in an LLM of your choice. Now, you have to press download, you have to choose 'transcript', opt-out that you don't want timestamps included, opt-in that you want fireflies.ai branding removed, choose the desired format, press download. Then press download again, choose summary, opt-out timestamps, opt-in that you want fireflies ai branding removed, press download. By the time, you got to the 4th convo, you lost your mind, its like you kinda forgot which one you were downloading, like was it summary, or transcript? And you have to check downloaded, but its a bit of a mess on its own, cuz its not named as you named the convo if it had any special chars, cuz it can't handle it. Also it's not included in the name of the downloaded file wether it was a transcipt or summary. So yeah, it could be improved. > > Amazing. With all its problems on its own, it solves a bigger problem for us, which is the transcripts and summary for sales calls. ----- ### "More than just a transcription tool" — 5.0/5 > **Edgar** | *17 March 2026* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: The interface is user-friendly and intuitive. It recognizes various accents and languages, which is great for my work with international English- and Spanish-speaking clients. The AI assistant is very useful for getting me up to speed mid-presentation or answering questions as they come up. It also includes an upload feature, so I can record my meetings and upload the audio later. > > **Cons**: It’s a bit pricey compared to other transcription services, especially for organizations with many members, but it’s much more useful overall. > > I am very satisfied with the product. It is now the official tool for almost all of my online meetings. ----- Page: 1 / 24\ Next: [Next page](https://www.getapp.za.com/software/2073783/fireflies?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2073783/fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data