SimplyDesk

About SimplyDesk
Simplydesk is an ITAM and ITSM software as well as a Movable Asset Management tool.
The ITSM module helps you process user requests, services and incidents in accordance with service agreements (SLAs), you'll also be able to manage a knowledge base, remote access of PCs and Servers, identify time spent on each case and discuss the quality of service with users (QoS).
The ITAM module provides an automatic and agentless scan of your company IT assets. You'll be able to manage the CMDB, equipment, software and hardware components, maintenance contracts, users, service catalogs, costs, plan the replacement of PCs, servers and printers, manage the supply of consumables and spare parts.
The movable asset management module allows you to identify and manage all types of assets, identify the asset’s location and user, trace your assets’ movements, manage lifecycles, costs, warranties, contracts and fixed assets, value your movable assets and reconcile with your fixed assets, obtain relevant statistics on the configuration of your movable assets, quickly and easily physically inventory your assets with barcode, RFID or QRcodes identification labels.
Key benefits of SimplyDesk
When it comes to helpdesk and asset management, our strength at PCI lies firstly in the quality of our support service, which is based in France and highly responsive. We are experts in the field of asset management and helpdesk, with numerous references across all sectors. We also offer the software at very competitive prices.
As for our software, SimplyDesk, it is a complete, simple, and customizable solution that can be tailored to your specific needs.
Designed for IT departments, IT consulting companies, customer services, and general services:
Support based in France
Available in SAAS or licensed mode
Accessible anywhere via PC, tablet, or smartphone
Single interface
Fast and user-friendly operation
Optimized and ergonomic interface
Suitable for companies of all sizes
Rich functionality
Process automation
Proactive alerts
Relevant statistics
Improved communication through APIs...
Since SimplyDesk is an integrated modular suite, you have the flexibility to adapt the solution to your specific needs by selecting only the necessary options and features. This allows you to have a solution that truly reflects your requirements.
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Reviews
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- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
La simplicité, pour obtenir une adhésion aisée des utilisateurs
Reviewed on 2023/07/18
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply Desk, excellente solution de gestion de parc informatique
Reviewed on 2023/09/11
Très satisfait
Très satisfait
Pros
Au delà de la qualité et des nombreuses fonctionnalités de l'outil, la relation avec l'éditeur est facile et efficace : c'est très agréable ! En quelques semaines nous avons pu déployer la solution : dans un premier temps nous avons pu disposer d'un environnement de découverte sur lequel nous avons pu éprouver les paramétrages avec l'appui du support technique, puis une fois validé les usages et après avoir souscris l'abonnement la bascule sur notre propre environnement de production s'est faite très simplement.
Cons
Suggestion d'une nouvelle fonctionnalité : mises à jour hors réseau d'entreprise (mode télétravail) : Lancement d'un script à distance avec accès aux sources des update via un répertoire sur un cloud au choix serait intéressant.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
inventaire des immobilisations
Reviewed on 2023/07/17
on a gagner un grand projet grace à simplyDesk
on a gagner un grand projet grace à simplyDesk
Pros
super surtout avec l'intégration de la technologie RFID pour l'étiquettage
Cons
minimiser les étapes pour simplifier l'installation du demo pour test chez les clients
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Un excellent outil
Reviewed on 2022/04/06
Pros
Les nouvelles fonctionnalités et modules :
-Tchat
- enquête de satisfaction
Cons
- Pas de vesion espagnole
- N'est pas intégré avec la comptabilité SAP
SimplyDesk FAQs
Below are some frequently asked questions for SimplyDesk.Q. What type of pricing plans does SimplyDesk offer?
SimplyDesk offers the following pricing plans:
- Starting from: €30.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of SimplyDesk?
SimplyDesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimplyDesk support?
SimplyDesk supports the following languages:
Arabic, Danish, Dutch, English, French, German, Italian, Spanish, Swedish
Q. Does SimplyDesk support mobile devices?
SimplyDesk supports the following devices:
Q. What other apps does SimplyDesk integrate with?
We do not have any information about what integrations SimplyDesk has
Q. What level of support does SimplyDesk offer?
SimplyDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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