---
description: Learn how SimboConnect can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SimboConnect Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [SimboConnect](/software/2075087/simboconnect)

# SimboConnect

Canonical: https://www.getapp.za.com/software/2075087/simboconnect

> SimboConnect is an advanced Intelligent Virtual Assistant \& workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SimboConnect

Saves Time \& Money: 
AI bot can answer patient inquiries through automation 
Front desk staff gain insights into purpose of patient calls – reducing time spent on each call
Staff can allocate saved time working on other essential tasks
Reduces front line staffing needs by 40%
Improves Patient Care \& Access : 
AI identifies and prioritizes patients needs 
Decreases call volume and duration minimizing repeat calls to your office
Parallel calls ensure no wait time or hold time for patients.
Analytics: 
Improves understanding of patients needs and requests
Provides data to enhance decision making around staffing in office
Compliance: 
Ensures timely resolution of patient requests or inquiries 
High priority patients or emergency patients addressed promptly

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simbo AI

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, United States

## Features

- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- IVR
- Inbound Call Center

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.za.com/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.za.com/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.za.com/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "Very Happy with AI Phone Assistant" — 5.0/5

> **Natalie** | *09 September 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Natural Conversation, Multilingual, Save time and energy for my staff, reduced repetitive call volume
> 
> **Cons**: The initial integration time it took to implement our workflows.
> 
> Initially, we were unsure, so we started with just one clinic in Florida. However, within three months, it became clear this was a game changer for us. It saved each front desk staff over 2 hours and reduced repetitive call volume by up to 30%. Now we have implemented the AI Phone Assistant in all 6 six clinics.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2075087/simboconnect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/simboconnect/> |
| en-AE | <https://www.getapp.ae/software/2075087/simboconnect> |
| en-AU | <https://www.getapp.com.au/software/2075087/simboconnect> |
| en-CA | <https://www.getapp.ca/software/2075087/simboconnect> |
| en-GB | <https://www.getapp.co.uk/software/2075087/simboconnect> |
| en-IE | <https://www.getapp.ie/software/2075087/simboconnect> |
| en-NZ | <https://www.getapp.co.nz/software/2075087/simboconnect> |
| en-SG | <https://www.getapp.sg/software/2075087/simboconnect> |
| en-ZA | <https://www.getapp.za.com/software/2075087/simboconnect> |

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