---
description: Learn how EBI.AI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EBI.AI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [EBI.AI](/software/2075358/ebi)

# EBI.AI

Canonical: https://www.getapp.za.com/software/2075358/ebi

> EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: EBI Solutions

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management

## Integrations (17 total)

- Campaign Monitor by Marigold
- Dropbox Business
- Dropbox DocSend
- Dropbox Sign
- EngageBay CRM
- Freshdesk
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Service Hub
- Jira
- Jira Integration+
- Mailchimp
- MakePlans
- ShipStation
- Stripe

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.za.com/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.za.com/software/2071295/fathom-1) — 5.0/5 (807 reviews)
3. [Denser AI](https://www.getapp.za.com/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.za.com/software/2071616/botsonic) — 4.8/5 (79 reviews)
5. [Mindset AI](https://www.getapp.za.com/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2075358/ebi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/ebi/> |
| en-AE | <https://www.getapp.ae/software/2075358/ebi> |
| en-AU | <https://www.getapp.com.au/software/2075358/ebi> |
| en-CA | <https://www.getapp.ca/software/2075358/ebi> |
| en-GB | <https://www.getapp.co.uk/software/2075358/ebi> |
| en-IE | <https://www.getapp.ie/software/2075358/ebi> |
| en-NZ | <https://www.getapp.co.nz/software/2075358/ebi> |
| en-SG | <https://www.getapp.sg/software/2075358/ebi> |
| en-ZA | <https://www.getapp.za.com/software/2075358/ebi> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"EBI.AI","description":"EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f53eebc3-874a-4014-882a-856588bd20ce.png","url":"https://www.getapp.za.com/software/2075358/ebi","@id":"https://www.getapp.za.com/software/2075358/ebi#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.getapp.za.com/software/2075358/ebi#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"EBI.AI","position":3,"item":"/software/2075358/ebi","@type":"ListItem"}]}]}
</script>