
About Loop
Loop provides the operational tools your whole business needs to optimise performance across the entire network.
Loop has worked with some of the world’s biggest brands such as VW Group, Aston Martin, AGCO, Honda; helping their head offices, field teams and stores identify areas of focus and achieve real performance improvements – via a highly secure, easy-to-use software platform.
Loop gives you the ability to:
• Deploy tailored KPIs to reveal issues
• Create, assign and monitor actions and their impact
• Uphold manufacturer minimum standards
• Empower your teams
From head office to individual sites and all team members in between, Loop ensures that everyone is working from a single source of truth to achieve the same goals.
Loop gives you all the tools you need to manage your network, measure performance, maintain standards, and provide transparency of team activity –
by utilising our range of modules:
• Dashboards - Centralise and streamline your data
• Action Planning - Take action on insights
• Balanced Scorecards - Highlight areas for improvement
• Surveys - Assess standards or collate information from multiple sites in the network
• Visit Management - Gain visibility of field team activity
• Bonus Reporting - Track rebates and bonus payments
THE RIGHT INFORMATION TO THE RIGHT PEOPLE
By its very nature, Loop software specialises in circulating sensitive data within complex business hierarchies with multiple locations. Some of these locations will often be separate companies or franchises.
Loop has the necessary flexibility built-in, so that you can choose what permissions are associated with each defined user role, and which role each user is given.
For example, you may feel that a Field Manager should only focus on their own geographical region, and not have visibility of any outlets outside of their area of responsibility. Whereas it may be appropriate for specific Head Office users to have full visibility of the network – both as a collection of individual outlets and as a combined entity. Depending on who will be using the platform within your outlets, Loop can set different access levels for site-specific staff. This means upper management, for instance, see selected KPIs that their team members may not be privy to.
Data Security
Loop takes data security extremely seriously and understand the challenges, as well as the benefits, that come from living in a connected world.
Every day the threat to cyber security grows; the need to be vigilant in how they protect and manage data has never been greater.
Key benefits of Loop
Business Performance Management software that leads to a more aligned, efficient and profitable business.
Loop has already delivered:
- 10% improvement in performance and efficiency for Volkswagen Group UK
- a 30% efficiency improvement for Honda
- a 75% saving of time for AGCO's team of Analysts
- a 13% uplift in retailer standards compliance for Lotus
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Reviews
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- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Field team usage
Reviewed on 2023/08/18
Excellent system that even the network comment how easy it is. Proof is the fact the network access...
Excellent system that even the network comment how easy it is. Proof is the fact the network access it to check data.The support set up is incredible and they always seem to be just behind you be it support or admin user access
Pros
Ease of filtering and visit report creation pulling in actions and opening pages in new tabs to multi page work at once
Cons
The visit report layout and the key elements that need to be read sometimes get lost, however this is improving, but font, colour and bold on the actual PDF could improve things
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lotus in the Loop
Reviewed on 2023/07/31
I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global...
I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global retailer network. I was very keen to bring this capability to Lotus, albeit a leaner, lighter version - that has continued to grow organically with the business. It's been great to see the relationship develop so positively with the Commercial teams - not just IT.
Pros
Loop is a highly intuitive product, and highly customisable. The stand-out benefit of Loop however, is the team at River behind the software. The business engagement, requirements understanding, and collaboration in effectively deploying to market - is standout.
Cons
This isn't really a criticism, but it is possible to go too far on customisation - which obviously increases cost. It's important that the customer agrees the requirements and development priorities.

- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
User Opinion
Reviewed on 2023/08/29
The system was designed for another part of the business but has been adaptable to be used in our...
The system was designed for another part of the business but has been adaptable to be used in our department.
Pros
The Visit reporting really helps in tracking activity and makes meetings and action auditable.
Cons
User categories could be improved especially for action planning.
- Industry: Machinery
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Loop Review
Reviewed on 2023/08/16
Pros
- Excellent and prompt support from the team- Software ease of use- Data visualization & analysis- Survey and Action Center functionalities
Cons
Not what I liked the least but an improvement opportunity is to further enhance loop´s reporting functionalities (when it comes to comparing data) which I know the team is constantly working on
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dealer loyalty reporting
Reviewed on 2023/08/16
Loop provides a really efficient way to update and share reporting with our dealer network
Loop provides a really efficient way to update and share reporting with our dealer network
Pros
Loop provides our dealer network with access to loyalty reporting enabling users to self serve and monitor performance
Cons
I don't think there are any cons about Loop
Loop FAQs
Below are some frequently asked questions for Loop.Q. What type of pricing plans does Loop offer?
Loop offers the following pricing plans:
- Starting from: £1,500.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Loop?
Loop has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Loop support?
Loop supports the following languages:
Chinese, English, French, German, Irish, Italian, Japanese, Polish, Russian, Spanish, Traditional Chinese, Turkish
Q. Does Loop support mobile devices?
Loop supports the following devices:
Q. What other apps does Loop integrate with?
Loop integrates with the following applications:
Microsoft Excel, Microsoft Power BI, Tableau
Q. What level of support does Loop offer?
Loop offers the following support options:
Email/Help Desk, Phone Support, Chat
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