---
description: Learn how Adereso can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Adereso Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Adereso](/software/2075416/adereso-helpdesk)

# Adereso

Canonical: https://www.getapp.za.com/software/2075416/adereso-helpdesk

> Build AI agents and manage sales and customer service conversations across WhatsApp and other digital channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Adereso

Automate sales and post-sales conversations with configurable AI agents.&#10;&#10;Centralize customer interactions from multiple digital channels in one workspace.&#10;&#10;Transfer conversations between AI and human agents without losing customer context.&#10;&#10;Connect CRM, e-commerce, knowledge, and customer data to conversational workflows.&#10;&#10;Monitor response times, customer satisfaction, team activity, and automation performance.&#10;&#10;Build, test, deploy, and continuously improve AI agents without coding.

## About the vendor

- **Company**: Adereso
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$558,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Adereso AI offers three conversation-based plans with unlimited user seats.&#10;&#10;Growth starts at USD 558 per month with annual billing and includes up to 2,000 monthly conversations. A one-time implementation fee of USD 558 applies.&#10;&#10;Scale starts at USD 1,058 per month with annual billing and includes up to 5,000 monthly conversations. A one-time implementation fee of USD 1,600 applies.&#10;&#10;Enterprise pricing and conversation volume are customized according to each organization’s requirements.&#10;&#10;Additional usage fees may apply for centralized, automated, and outbound WhatsApp conversations. Quarterly billing options are also available.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- AI Copilot
- AI Text Generation
- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customer Database
- Customer History
- Email Management
- Generative AI
- IVR
- Inbound Identification
- Interaction Tracking
- Knowledge Base Management

## Integrations (11 total)

- Gmail
- HubSpot CRM
- Salesforce Platform
- Shopify
- TikTok
- Twitter/X
- Watson
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16446 reviews)
2. [Viber](https://www.getapp.za.com/software/2049588/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.getapp.za.com/software/114023/telegram) — 4.7/5 (6433 reviews)
4. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Adit](https://www.getapp.za.com/software/2046768/adit) — 4.7/5 (300 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2075416/adereso-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/adereso/> |
| en-AE | <https://www.getapp.ae/software/2075416/adereso-helpdesk> |
| en-AU | <https://www.getapp.com.au/software/2075416/adereso-helpdesk> |
| en-CA | <https://www.getapp.ca/software/2075416/adereso-helpdesk> |
| en-GB | <https://www.getapp.co.uk/software/2075416/adereso-helpdesk> |
| en-IE | <https://www.getapp.ie/software/2075416/adereso-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2075416/adereso-helpdesk> |
| en-SG | <https://www.getapp.sg/software/2075416/adereso-helpdesk> |
| en-ZA | <https://www.getapp.za.com/software/2075416/adereso-helpdesk> |

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