Kaseware
About Kaseware
Kaseware is an investigative case management software solution built specifically for law enforcement, government agencies, and corporate security teams. Founded by former FBI agents who developed the FBI's Sentinel case management system, Kaseware aims to streamline investigations by consolidating tools into one easy-to-use platform.
The software centralizes case information and automates workflows to help users work more efficiently. Key features include case management, link analysis, reporting, mobile integration, AI services, and more. Kaseware is highly configurable, with customizable dashboards, controls, permissions, and integrations tailored to each organization's specific needs and workflows.
An all-in-one solution, Kaseware eliminates the need to jump between multiple systems to manage cases. Everything investigators need is connected in one searchable database, enabling users to easily spot connections, patterns, and insights. Seamless collaboration features allow teams to work together no matter where they are located.
Designed by investigators for investigators, Kaseware strives to make users' jobs easier and communities safer. The software is backed by dedicated customer support and training resources to ensure each deployment is optimized for success. With an intuitive interface, robust capabilities, and flexible configurations, Kaseware gives investigation teams the tools they need to close cases efficiently.
Images
Not sure about Kaseware?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
SysAid
Omnigo
Zinc Synapse
Salesforce Service Cloud
Reviews
Already have Kaseware?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Experience
Reviewed on 2019/07/08
Great product, great customer service.
Great product, great customer service.
Pros
Significantly improved my time spent on case management.
Cons
There wasn't anything I didn't like about the software.
- Industry: Architecture & Planning
- Company size: 5,001–10,000 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Software from 2001
Reviewed on 2023/01/23
Pros
Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.
Cons
Everything. It's overcomplicated and difficult to use.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Kaseware Administrator
Reviewed on 2020/07/21
Basically the user would put in a ticket describing their issue, the bad thing was if the users...
Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.
Pros
The email feature was very helpful, It is nice to be able to email users from the ticket.
Cons
There were too many selection in this product to choose from and became very hard to use.
Kaseware FAQs
Below are some frequently asked questions for Kaseware.Q. What type of pricing plans does Kaseware offer?
Kaseware offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Kaseware for pricing details.
Q. Who are the typical users of Kaseware?
Kaseware has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Kaseware support?
Kaseware supports the following languages:
English
Q. Does Kaseware support mobile devices?
Kaseware supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kaseware integrate with?
We do not have any information about what integrations Kaseware has
Q. What level of support does Kaseware offer?
We do not have any information about what support options Kaseware has
Related categories
See all software categories found for Kaseware.
