About Deskhero

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources. Deskhero's context-aware AI can understand the nuances of customer questions and provide personalized, relevant answers that align with a company's brand voice.

Another key capability is Deskhero's unified knowledge base that centralizes support information from documents, manuals, emails, and more into one easily searchable location. Users can manually upload existing content or rely on the AI to automatically pull in and structure relevant data. An AI-powered in-app search allows agents to have natural conversations with the underlying data to quickly find precise answers to customer questions.


Images

Deskhero Software - Deskhero ticket overview
Deskhero Software - Deskhero ticket editing
Deskhero Software - Deskhero incoming ticket
Deskhero Software - Deskhero ticket conversations
Deskhero Software - Deskhero tickets
Deskhero Software - Deskhero table creation
Deskhero Software - Deskhero knowledge base
Deskhero Software - Deskhero instruction setting
Deskhero Software - Deskhero search functionality
Deskhero Software - Deskhero data import
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Deskhero video
Deskhero Software - Deskhero ticket overview
Deskhero Software - Deskhero ticket editing
Deskhero Software - Deskhero incoming ticket
Deskhero Software - Deskhero ticket conversations
Deskhero Software - Deskhero tickets
Deskhero Software - Deskhero table creation
Deskhero Software - Deskhero knowledge base
Deskhero Software - Deskhero instruction setting
Deskhero Software - Deskhero search functionality
Deskhero Software - Deskhero data import

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Starting Price

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month
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Pricing Options

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Free trial
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Features

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Integrations

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Deskhero FAQs

Below are some frequently asked questions for Deskhero.

Deskhero offers the following pricing plans:

  • Starting from: US$9.95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Most features are available on all Deskhero plans, with limits primarily based on usage volume.

Deskhero has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Deskhero supports the following languages:

English

Deskhero supports the following devices:

We do not have any information about what integrations Deskhero has

Deskhero offers the following support options:

Email/Help Desk, Knowledge Base

Related categories

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