Deskhero

About Deskhero
Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources. Deskhero's context-aware AI can understand the nuances of customer questions and provide personalized, relevant answers that align with a company's brand voice.
Another key capability is Deskhero's unified knowledge base that centralizes support information from documents, manuals, emails, and more into one easily searchable location. Users can manually upload existing content or rely on the AI to automatically pull in and structure relevant data. An AI-powered in-app search allows agents to have natural conversations with the underlying data to quickly find precise answers to customer questions.
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Deskhero FAQs
Below are some frequently asked questions for Deskhero.Q. What type of pricing plans does Deskhero offer?
Deskhero offers the following pricing plans:
- Starting from: US$9.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Most features are available on all Deskhero plans, with limits primarily based on usage volume.
Q. Who are the typical users of Deskhero?
Deskhero has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Deskhero support?
Deskhero supports the following languages:
English
Q. Does Deskhero support mobile devices?
Deskhero supports the following devices:
Q. What other apps does Deskhero integrate with?
We do not have any information about what integrations Deskhero has
Q. What level of support does Deskhero offer?
Deskhero offers the following support options:
Email/Help Desk, Knowledge Base
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