--- description: Learn how HeartCount can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HeartCount Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [HeartCount](/software/2075999/heartcount) # HeartCount Canonical: https://www.getapp.za.com/software/2075999/heartcount Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2075999/heartcount?page=2) > HeartCount is a cloud-based employee engagement solution that helps businesses track and manage staff well-being and experience on a centralized dashboard. The platform helps HR professionals establish a feedback loop, which helps reduce unwanted turnover and fosters a culture of conversation, sharing, and mutual support. Additionally, HeartCount offers various features such as customizable surveys, pulse checks, kudos, private messages, engagement categories, and more. > > Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HeartCount Reduced turnover Preventing employee churn Increased productivity Preventing turnover costs Improved job satisfaction Enhanced teamwork Individual employee insights Genuine \& Real-time data Better strategic decisions Processes improvement ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 10 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HeartCount ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Choose the Right Plan for Your Team HeartCount has 3 pricing editions. A free trial of HeartCount is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Serbian, Serbian, Spanish, Turkish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 35 more ## Features - Alerts/Notifications - Chat/Messaging - Employee Database - Employee Portal - Employee Recognition Software - Goal Management - Negative Feedback Management - Pulse Surveys - Question Library - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Surveys & Feedback - Visual Analytics ## Integrations (7 total) - ADP HR Assist - Okta - Paycor - SAP Agent Performance Management - Slack - Workday Workforce Management - Workplace Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software) ## Alternatives 1. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5203 reviews) 2. [Vantage Circle](https://www.getapp.za.com/software/143755/vantage-circle) — 4.7/5 (5123 reviews) 3. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24103 reviews) 4. [Achievers](https://www.getapp.za.com/software/91409/achievers) — 4.8/5 (2909 reviews) 5. [Workhuman](https://www.getapp.za.com/software/2050319/social-recognition) — 4.8/5 (2158 reviews) ## Reviews ### "Helps us understand employee mood every week" — 5.0/5 > **Aleksandra** | *26 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It’s by far the simplest HR tool I have used so far, it’s three different questions every week and takes just two minutes to complete. I also like that all employees get to see quarterly reports, so we all see the changes, not just filling out surveys for nothing. We get honest feedback from people, and we see their performance improve when they feel their voices are heard. We also love the custom surveys for small engagement-boosting things like choosing team-building activities > > **Cons**: No flexibility on survey launch. Some employees happen to be on long weekend trips when surveys launch (Fridays). It would be great if each company could choose the exact time when the check-in is sent. > > Overall great. Easy tool that makes collecting and understanding feedback, seamless, easy and part of our culture. ----- ### "Great tool, super helpful, especially in motivating people to be proactive." — 5.0/5 > **Zoja** | *25 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It gives us real-time feedback from our hybrid teams. Managers say they finally understand what is happening with their remote people. > > **Cons**: I think the platform is nice, but some of my team members mentioned the UI could look more modern - not a big issue, but worth mentioning. > > Best description for this is that, through using HeartCount, we added the response rate and well-being score into monthly KPIs for managers, as it's easy to monitor. It completely changed the way they communicate with teams. People feel heard and more motivated to be proactive. Some of them have proposed interesting initiatives or issues to be solved since we started using the tool. ----- ### "We have been using HeartCount across several companies within our group" — 4.0/5 > **Mihaela Nencheva** | *04 May 2026* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and intuitive Clear insights and visibility across teams Supports continuous feedback, not just one-off surveys > > **Cons**: There is still room to further enrich the analytics and make some insights more actionable. In some cases, it would be helpful to have deeper segmentation options, more advanced comparisons over time, and clearer recommendations on how to translate the data into concrete actions for managers and teams. > > We have been using HeartCount across several companies within our group of companies, and it has proven to be a practical and reliable tool for gathering employee feedback. What I appreciate most is how easy it is to use: both for employees and for managers. The platform makes it simple to collect regular feedback and gives clear visibility on engagement and sentiment across teams. It also supports more continuous conversations, rather than one-time surveys, which is something we find particularly valuable in a dynamic environment. Overall, it helps us stay closer to what people actually experience day to day and make more informed decisions. ----- ### "Helps us stay in touch with employee sentiment every week\!" — 5.0/5 > **Petra** | *04 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It helps us stay connected with employee sentiment on a weekly basis, providing continuous insight into how employees are feeling and enabling us to respond in a timely manner, initiate conversations with them, and take actionable steps that are meaningful for both employees and the company. > > **Cons**: What we appreciate is that not everyone is inclined to participate in surveys, which is why we continuously explore different approaches to encourage engagement. However, it is also important to prioritize the quality of insights over simply the number of responses. ----- ### "A must-have tool for organizations that want to make sure they keep their key people." — 5.0/5 > **Valentina** | *29 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: After implementing some team-level actions that the AI feature has recommended, our retention increased by more than 30%. Also, the “People at Risk” feature prevented us from losing two important people this year. > > **Cons**: At the beginning, a few employees assumed every comment required an immediate reply or fix. Although it isn’t a direct tool problem, it can put pressure on HR people if they don’t communicate it from the beginning. It would be great if the expectations were already set within the comments' sections. > > HeartCount has made it much easier to spot risks early and take meaningful action before issues grow. The platform gives us clear signals when something is shifting in the team, and the recommendations have directly contributed to stronger stability and higher retention. It’s helped us stay ahead of burnout and disengagement in a way we couldn’t before. Overall, it’s a tool that genuinely supports keeping teams healthy and key employees engaged. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2075999/heartcount?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2075999/heartcount) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data