--- description: Learn how Delightree can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Delightree Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Franchise Management Software](/directory/817/franchise-management/software) > [Delightree](/software/2076048/delightree) # Delightree Canonical: https://www.getapp.za.com/software/2076048/delightree Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2076048/delightree?page=2) > Delightree is the franchise operations platform franchisees actually use. One place for training, tasks, audits, and SOPs. > > Verdict: Rated **4.3/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Delightree Delightree is one operating system to run the network end to end, and franchisees actually use it. Standardize every opening with training assignments, daily checklists, SOPs, and a Location Launcher. It closes the loop on compliance. When an audit finds an issue, Delightree creates an assigned corrective task, can trigger retraining, and tracks the fix to verified resolution. Other tools log the finding and leave your field team to chase it. It makes openings repeatable. Location Launcher gives HQ and the franchisee a shared, sequenced opening plan with tasks, phases, and dependencies. Every step is assigned and visible, so units open faster and royalty generation starts sooner. Everything connects. When you update an SOP, training reflects it. Training completions link to task assignments. Audit results, training records, and task data live in one system, so Delightree surfaces patterns across locations that no single-purpose tool can see. AI that knows your network. Franchisees and field teams ask a question and get an instant answer from your approved documentation, scoped to their role. Brands report saving 3+ hours per week on field support questions alone. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Delightree ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Delightree uses location-based pricing, not per-seat. You pay one flat rate per location, and every HQ and corporate seat is included at no extra cost. There is no per-user math, so your price scales with the size of your network rather than how many people log in. Your quote is shaped by four things: the number of locations you operate (and how quickly you are adding more), the capabilities you turn on, the number of roles and brands working in the system, and the level of onboarding and rollout support your team needs. You can start with the part of the platform that solves your biggest gap and expand from there. Every network also gets white-glove onboarding and a dedicated account manager included as standard, not as paid add-ons. To get an accurate quote built for your locations, you can book a short call or request pricing through the site. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Management - Brand Management - Collaboration Tools - Compliance Management - Construction Tracker - Course Management - Course Tracking - Customizable Templates - Data Import/Export - Data Security - Document Management - Employee Management - For Field Service - Franchise Intranet - Franchise Operations Management - Generative AI ## Integrations (3 total) - HubSpot CRM - ZENOTI - Zapier ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Franchise Management Software](https://www.getapp.za.com/directory/817/franchise-management/software) ## Related Categories - [Franchise Management Software](https://www.getapp.za.com/directory/817/franchise-management/software) - [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software) - [Learning Management Systems](https://www.getapp.za.com/directory/258/learning-management-system-lms/software) ## Reviews ### "Why I LOVE Delightree\!" — 5.0/5 > **Maddison** | *03 August 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I am still using it everyday and love it so much\! We have over 130 cafes and over 200 owners/managers in the system so it is so nice to upload SOPs, docs, and communication in there for all eyes to see with the click of a button\! > > **Cons**: Sometimes it is hard to find things, i search the name instead and that is helpful\! If i have the name right, it comes up\!\! DT is very user friendly when uploading content, chapters or anything in the knowledge base. > > I love it\! It has been so great and has saved me SO much time\!\!\!\! Not just me, my coworkers too\! I work alongside the operations department and its very efficient for all parties of the company. From the owners and managers, to marketing and corporate :) ----- ### "Delightree use over the past two years" — 4.0/5 > **Rich** | *03 August 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Sharing information between locations, having the documents available to everyone or a select group, and having the ability to use an app on a mobile device or a desktop/laptop > > **Cons**: Searching for documents can be challenging, as it sometimes can't find a document. This has been greatly improved recently and for the most part, finds what you're looking for without having to put in a whole sentence. In fact, using only a few words (two or three) is more helpful than being verbose. > > Clunky at first, the past year, especially, has seen a lot of improvements in the overall execution and usefulness. Biggest problem is getting people to look in Delightree first, before calling for help. Most all their answers are in the docs. They just don't want to look for it. ----- ### "Great tool for keeping franchise operations and onboarding streamlined" — 5.0/5 > **Markanthony** | *06 August 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What stands out most about Delightree is how effortlessly it helps streamline standard operating procedures (SOPs) and task management across multiple franchise locations. It makes onboarding new locations and managing daily operational checklists simple and repeatable. The mobile-friendly interface ensures field teams and local staff can easily complete tasks and stay aligned with corporate guidelines in real time. > > **Cons**: Honestly, I have not encountered any noticeable drawbacks or major issues so far. The platform has been smooth to adopt and performs exactly as expected for our franchise team. > > Overall, Delightree has been a solid asset for maintaining brand consistency, simplifying task execution, and guiding operational workflows across our franchise network. It reduces the back-and-forth communication needed for daily routines and gives both corporate leadership and local owners visibility into ongoing completion status. ----- ### "Overall good system, some organizational upgrades could make a BIG impact" — 3.0/5 > **David** | *12 August 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: Protected training resources have always been helpful between management and other employees. The streamlining on helping users follow links has been convenient. > > **Cons**: Old out of date trainings are continuously being found by our franchise network causing frustration in our system. We also have a hard time with our users not being able to find the most recent documents that would overlook the out of date trainings, Filters for most recent uploads when searching could be a big help. > > As a regular user wanting to protect documents, the LMS is good. The issues we're experiencing causes more frustration than the positives of protecting documents. I don't see the ability to automate many of the daily tasks I'm doing while on here. ----- ### "Excellent System" — 5.0/5 > **Ryan** | *12 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The Delightree system is easy to use and intuitive. It has great features for both Franchisors and Franchisees. > > **Cons**: There have been minor bug issues along the way but nothing that was a deal breaker or stopped us from working. > > Delightree has had excellent customer support and service. Their customer success and customer support teams are thorough and quick to respond to and resolve any issues. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2076048/delightree?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2076048/delightree) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data