---
description: Learn how Clientbook can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clientbook Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Clientbook](/software/2076056/clientbook-app)

# Clientbook

Canonical: https://www.getapp.za.com/software/2076056/clientbook-app

> Clientbook is a cloud-based clienteling platform for retail businesses, offering client management, messaging, and sales follow-up.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Clientbook

\* Centralizes client profiles, purchase history, and preferences in one place, giving associates the context needed for personalized customer interactions.
\* Two-way messaging allows associates to communicate with clients directly through the platform, keeping outreach tracked and organized.
\* Task and follow-up reminders help associates stay on top of client touchpoints, reducing missed opportunities in the sales cycle.
\* Manager reporting dashboards provide visibility into associate activity, client engagement, and overall team performance.
\* Structured note-logging and life-event tracking support relationship-driven selling by surfacing relevant client details at the point of outreach.
\* Consolidates clienteling activity into a single platform, reducing dependence on personal devices and untracked communication methods.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clientbook
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$295,00
- **Pricing model**: Other
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Tracking
- Alerts/Notifications
- Contact Database
- Contact Management
- Email Management
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Workflow Management

## Integrations (1 total)

- Edge

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Customer Data Platforms](https://www.getapp.za.com/directory/1425/customer-data-platform/software)
- [AI Sales Assistant Software](https://www.getapp.za.com/directory/3872/ai-sales-assistant/software)
- [Personalization Software](https://www.getapp.za.com/directory/609/personalization-behavioral-targeting/software)
- [SMS Marketing Software](https://www.getapp.za.com/directory/1291/sms-marketing/software)

## Alternatives

1. [monday AI Work Platform](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6118 reviews)
2. [Brevo Marketing Platform](https://www.getapp.za.com/software/91466/brevo) — 4.6/5 (3523 reviews)
3. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1487 reviews)
4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4490 reviews)
5. [Omnisend](https://www.getapp.za.com/software/112199/omnisend) — 4.7/5 (837 reviews)

## Reviews

### "Client book" — 4.0/5

> **Verified Reviewer** | *11 August 2019* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: Great tool for keeping track of clients info and details. Easy to use and lookup
> 
> **Cons**: It could have other features to help categorize clients listed

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### "Clientbook CRM Manager" — 4.0/5

> **Kate** | *15 May 2024* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: I love the automations and how easy it is to get started and synced with your website.
> 
> **Cons**: The customer service is iffy. You rarely will have your issue fixed same day, if ever. They continue to add features haphazardly while they should fix the issues we currently need fixed.

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### "Getting better, but still a work in progress" — 3.0/5

> **Brenda** | *17 July 2023* | Luxury Goods & Jewelry | Recommendation rating: 3.0/10
> 
> **Pros**: integration with our POS system, messaging customers
> 
> **Cons**: Can't see Google or Facebook reviews which are very important to us
> 
> some stuff is great, but not really user friendly, but the customer support is great

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### "Clientbook is a great tool to stay connected and generate leads with customers" — 5.0/5

> **beau** | *25 November 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We love the ability to set reminders to make sure we reach out to clients on important dates.
> 
> **Cons**: It does take time to integrate with our Point of Sale system.  But once it is done it is worth the time spent.
> 
> Clientbook is a great tool and platform to use and the customer service from their team is top notch.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2076056/clientbook-app)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/clientbook-app/> |
| en-AE | <https://www.getapp.ae/software/2076056/clientbook-app> |
| en-AU | <https://www.getapp.com.au/software/2076056/clientbook-app> |
| en-CA | <https://www.getapp.ca/software/2076056/clientbook-app> |
| en-GB | <https://www.getapp.co.uk/software/2076056/clientbook-app> |
| en-IE | <https://www.getapp.ie/software/2076056/clientbook-app> |
| en-NZ | <https://www.getapp.co.nz/software/2076056/clientbook-app> |
| en-SG | <https://www.getapp.sg/software/2076056/clientbook-app> |
| en-ZA | <https://www.getapp.za.com/software/2076056/clientbook-app> |

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