---
description: Learn how Chronicall can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chronicall Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Chronicall](/software/2076215/chronicall)

# Chronicall

Canonical: https://www.getapp.za.com/software/2076215/chronicall

> Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Chronicall

• Helps businesses streamline call management processes.&#10;• Offers data analytics and real-time performance updates.&#10;• Users can access standard and custom reports.&#10;• Provides wallboards to track performance in real-time.

## About the vendor

- **Company**: Xima
- **Location**: South Jordan, US

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Xima for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Brazil, Canada, China, France, Italy, Mexico, Netherlands, New Zealand, Singapore, Spain, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Dashboard
- IVR
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center

## Integrations (1 total)

- Avaya Cloud Office

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.za.com/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.za.com/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.za.com/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (914 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2076215/chronicall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chronicall/> |
| en-AE | <https://www.getapp.ae/software/2076215/chronicall> |
| en-AU | <https://www.getapp.com.au/software/2076215/chronicall> |
| en-CA | <https://www.getapp.ca/software/2076215/chronicall> |
| en-GB | <https://www.getapp.co.uk/software/2076215/chronicall> |
| en-IE | <https://www.getapp.ie/software/2076215/chronicall> |
| en-NZ | <https://www.getapp.co.nz/software/2076215/chronicall> |
| en-SG | <https://www.getapp.sg/software/2076215/chronicall> |
| en-ZA | <https://www.getapp.za.com/software/2076215/chronicall> |

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