Radar Healthcare
Radar Healthcare
About Radar Healthcare
Radar Healthcare is a risk, quality, and compliance management software that combines digital innovation with hands-on customer experience, to ensure safer care experiences.
User experience, partner engagement, and the commitment to delivering the best possible healthcare outcomes have always been at the heart of objectives. Radar Healthcare’s agile and flexible system ensures accessibility for all health and social care organisations, with the software constructed to meet multiple regulatory bodies including the CQC, CCSIW, Care Inspectorate, Ofsted, and ISO, as well as align and integrate with a range of new frameworks and systems.
Radar Healthcare enables varied healthcare teams to understand their own personal compliance requirements and build, monitor, and develop their goals within one centralised area. This not only provides teams with better oversight of operational performance but increases organisational collaboration, communication, and learning.
Understanding the day-to-day pressures and challenges faced by healthcare professionals is essential, which is why the customer-focused product offers a wide range of modules and integrations to suit a variety of individual business objectives. The product can be broken down into eight main areas, all of which work together to seamlessly improve safety, efficiencies, and processes: Incidents and Events, Auditing, Workforce Compliance, Action and Improvement Plans, Document Management, Risk Management, Business Compliance, and Analytics.
Key benefits of Radar Healthcare
- Increase visibility and accessibility for better understanding and insight into organizational processes.
- AI-driven analytics to help users spot trends, automate analysis, reduce risks, and make data-driven decisions.
- Easily evidence good governance and compliance with regulatory bodies.
- Centralise and consolidate data in one secure location to streamline communications and increase productivity.
- Embed a culture of continuous improvement.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience of Radar
Reviewed on 2025/03/05
Radar Healthcare has transformed the way we manage systems within our organisation. As a complex...
Radar Healthcare has transformed the way we manage systems within our organisation. As a complex NHS Trust, it has streamlined our processes and enhanced communication across all services. One of its greatest strengths is its commitment to customers - Radar Healthcare truly prioritises a partnership approach, making us feel like valued collaborators rather than just another client, which sets them apart from other suppliers
Pros
The flexibility of Radar allows us to change the software to meet our strategic aims, rather than having to change our aims to meet the requirements of the software.
Cons
Some of the elements, particularly the risk register, have required some workarounds to meet NHS reporting requirements (but even then, it has felt like a partnership trying to resolve the issues).
Response from Radar Healthcare
Hi Steve
Thank you for your kind words!
We’re thrilled to hear that Radar Healthcare has made a positive impact on your organisation and helped streamline your processes. It’s especially rewarding to know that our partnership approach stands out as that’s exactly what we strive for!
Your feedback means a lot to us, and we truly appreciate you taking the time to share. We look forward to continuing to support your team and evolving alongside your needs.
Thanks again for your support!
Mark Fewster - Chief Product Officer - Radar Healthcare
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2022/12/05
Incident management and complaint management are much more visible and it is easier to spot themes...
Incident management and complaint management are much more visible and it is easier to spot themes and make improvements. It is also easier to share lessons learned to a wider group.
Pros
From an administrative perspective, I like that we can customise the data captured to ensure that it reflects our needs, whilst still remaining easy to use for all users.
Cons
Some of the workflow and certain form changes, including notifications cannot be done by ourselves.We would also like the ability to have different risk matrices and/or the ability to manage site level risk registers as well as corporate ones.
Response from Radar Healthcare
Hi Bini,
Thanks so much for taking the time to review Radar Healthcare.
It's great to hear that the system is easy to use and is already helping you to spot themes and importantly share the lessons learned and make improvements.
In terms of risk management, ill ask your CSM to reach out to you as we can manage risk registers across different scopes within the product including location and corporate risk, this also flows through into the analytics.
We look forward to continuing to help you deliver the best possible outcomes for your organisation.
Mark Fewster, Chief Product Officer at Radar Healthcare.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kisimul Review
Reviewed on 2023/04/10
Being able to move away from Spreadsheets and the opportunity to run analytics on the data we have...
Being able to move away from Spreadsheets and the opportunity to run analytics on the data we have , this provides so much more ability to learn from incidences and improve
Pros
User friendly , creating and tracking action plans
Cons
Reviewing risks can be a bit cumbersome. In addition it doesnt seem possible to set out over what time period target score can be achievedWhere internal parties are involved in an incident they can not easily view date that involves them
Response from Radar Healthcare
Hi Andrew,
Thanks so much for the review! We are glad that you're finding the system user friendly! And really pleased that the system is providing you with ability the to learn from incidents and drive improvements in patient safety.
In terms of your cons we already have plans to add in a target score date for risk (coming soon) and I'll ask your CSM to contact you around users (internal parties) accessing incidents that involve them as this is currently possible in Radar Healthcare and can be achieved in a number of ways.
Thanks again for the review.
Mark Fewster Chief Product Officer at Radar Healthcare
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 2020/10/27
Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that...
Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device.
Pros
Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions.
Cons
Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken.
Response from Radar Healthcare
Great review Joanne, thank you.
We're really proud we are supporting our customers during the pandemic.
In terms of your Cons, your Customer success manager has hopefully been in touch already as we can deliver on both of those feature requests for you.
Mark Fewster Head of Product at Radar Healthcare
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fabulous Product that Ensures Compliance
Reviewed on 2023/11/06
This is such a comprehensive system that it will likely take us a few more months to be fully...
This is such a comprehensive system that it will likely take us a few more months to be fully utilizing it, but we are really looking forward to exploring all that is can do to support our organization. Radar Healthcare has great employees from sales to support to developers, and we are proud to be there number one US customer.
Pros
Everything! The delivered on every promise, the platform itself is completely customizable - and I mean they really can do anything. The support is fast and reliable, updates are consistent, and the implementation team stays with us for a long time. We have only been on the system for 4 months, but field staff love it and administrative staff are feeling better organized around quality of patient care.
Cons
Nothing! I have no notes for improvement.
Response from Radar Healthcare
Hi Jessica Thank you so much for the amazing review!
It's really great to see that you are already seeing the benefits of Radar and that field and admin staff love the product! It means so much to us that Radar Healthcare is easy to use and that staff see the system as a positive change.
We look forward to continuing our partnership and helping you utilize Radar Healthcare to underpin your compliance.
Thanks again for the review.
Mark Fewster Chief Product Officer at Radar Healthcare
Radar Healthcare FAQs
Below are some frequently asked questions for Radar Healthcare.Q. What type of pricing plans does Radar Healthcare offer?
Radar Healthcare offers the following pricing plans:
- Starting from: £4,500.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Radar Healthcare?
Radar Healthcare has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Radar Healthcare support?
Radar Healthcare supports the following languages:
English
Q. Does Radar Healthcare support mobile devices?
Radar Healthcare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Radar Healthcare integrate with?
Radar Healthcare integrates with the following applications:
BambooHR, Cerner Millennium, Credentially, EPIC
Q. What level of support does Radar Healthcare offer?
Radar Healthcare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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