Private Practice Software

About Private Practice Software
Private Practice Software (PPS) is a practice management solution designed for private healthcare organizations, including solo practitioners, large clinics and hospitals.
Private Practice Software stores client health records, creates treatment plans, and session notes. The software offers various tools including customizable intake forms, treatment templates, and SOAP notes that help clinicians capture client data and track progress. With its appointment scheduling feature, staff members can manage clinician calendars and send reminders.
Private Practice Software also assists healthcare professionals with billing and invoicing, estimate generation, payment tracking, and accounts receivable management. Analytics and key performance indicator (KPI) reporting provides administrators insight into clinic performance, staff productivity, and client retention.
Key benefits of Private Practice Software
- Automate daily tasks to streamline your workflows
- Access appointment schedule anywhere, anytime
- Open up your clinic to new clients using online appointment booking
- Digital records create a more secure working environment for you and your clients
- User friendly interface that slots right into your clinic
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for mailings
Reviewed on 2024/05/09
Really good support been with them 22 years
Really good support been with them 22 years
Pros
Easy to use, clear and very reactive and adaptable. Best feature is the mailings that can target specific groups or non returners.
Every time i do a mailing i get lots of bookings online.
Cons
Their draconian GDPR. The unsubscribe button is often mistaken for the attached file so then the pt unsubscribes and moans at me as i havent sent them their receipt. Which is now impossible for them to receive. They need another prompt saying If you unsubscribe you wont ever get a receipt or appointment reminder. Do you really want that?
Response from Rushcliff Ltd
Hi Rachael, thanks so much for your lovely review and we're so glad to hear that PPS is helping to promote and support the continuing success of your business! As for the unsubscribe link in your emails, this can easily be resolved by switching to using your own SMTP details rather than our default ones. If you pop our support team an email they can help you to make this change and hopefully it will improve your client's experience and avoid accidental unsubscribes!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Efficient and Flexible
Reviewed on 2024/05/14
I have remained a customer as PPS has had good customer service and whist not perfect is good...
I have remained a customer as PPS has had good customer service and whist not perfect is good across all areas.
Pros
PPS is great for managing your healthcare business across the board with good patient records section and strong account management
Cons
PPS does not always link with the prominent exercise tools software available at market
Alternatives Considered
TM3Reasons for Choosing Private Practice Software
Better accounts software and electronic record keepingSwitched From
MDToolbox-RxReasons for Switching to Private Practice Software
POS was a slightly. Better on cost and I wanted a stronger accounts packageResponse from Rushcliff Ltd
Hi Philip, thanks so much for taking the time to leave a review, your feedback is incredibly valuable and helps us to ensure that we can continue to offer the best possible service to all of our customers. We're so happy to hear that PPS is meeting your needs. As we continue to introduce new features, don't forget to take advantage of our free online training to ensure that you are always making the most of PPS!
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Just OK but decent value
Reviewed on 2024/05/14
software is just OK, serves most of our purposes but feels very dated and lots of frustrations with...
software is just OK, serves most of our purposes but feels very dated and lots of frustrations with it, support people are generally excellent
Pros
Online tech support is very good, but frustrating that phone support isnt as accessible as it used to be.
Cons
Bugs that never get fixed, system failings that don't get addressed, lots of aspects of the system that never get improved so its very time consuming to use.
Response from Rushcliff Ltd
Hi Sasha, thanks so much for taking the time to leave a review, your feedback is incredibly important to us. I'm sorry to hear that you have experienced some issues with bugs and/or glitches, our technical team works very hard to resolve any issues that are identified whilst keeping a good balance of developing and releasing new features. Our beta program does allow early access to updated versions of PPS which may contain some bug fixes that you are waiting for, if you are interested in accessing our Beta programme, please let the support team know and we would be happy to guide you through it.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great decision to move to Rushcliff's PPS software
Reviewed on 2024/06/24
PPS software implementation across all of our clinics was one of the best operations decisions we...
PPS software implementation across all of our clinics was one of the best operations decisions we have ever made.
Pros
Ease of use and great software support. The team are swift to respond.
Cons
It was a steep learing curve but initial detractors have become its greatest advocates.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A useful system with flexible option to meet individual need
Reviewed on 2024/05/09
Good, have been happy to use and would use again. Add on costs might be prohibitive
Good, have been happy to use and would use again. Add on costs might be prohibitive
Pros
I was able to learn how to use it fairly quickly, there was a good level of support
Cons
Sending emails has been problematic, we must cut and paste emails for records as we don't use the emails in PPS. Uploading data sets has always been a bit clunky but resolvable
Response from Rushcliff Ltd
Hi Karen, we really appreciate you taking the time to leave such a lovely review of PPS. There is a solution that will remove the need for you to copy and paste your emails that our support team can assist you with by simply swapping our default SMTP details with your own. Making this change would mean all outgoing emails from PPS can be seen in your email client's sent box, this might make it easier for you to use the built-in email facility and save you a few extra steps.
Private Practice Software FAQs
Below are some frequently asked questions for Private Practice Software.Q. What type of pricing plans does Private Practice Software offer?
Private Practice Software offers the following pricing plans:
- Starting from: £16.00/month
- Pricing model: Subscription
- Free Trial: Available
Prices are based on a concurrent user basis - Pay for the number of people accessing the software at one time. If you have a clinic of 10 practitioners that work opposing shifts, meaning only 5 practitioners work the same hours, you would be billed for 5 PPS users.
Q. Who are the typical users of Private Practice Software?
Private Practice Software has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Private Practice Software support?
Private Practice Software supports the following languages:
English
Q. Does Private Practice Software support mobile devices?
Private Practice Software supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Private Practice Software integrate with?
Private Practice Software integrates with the following applications:
Dojo, Mailchimp, Opayo, PayPal, Pronto, Rehab My Patient, Wibbi
Q. What level of support does Private Practice Software offer?
Private Practice Software offers the following support options:
Email/Help Desk, Knowledge Base, Chat
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