---
description: Learn how DeskDay can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DeskDay Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [DeskDay](/software/2076400/deskday)

# DeskDay

Canonical: https://www.getapp.za.com/software/2076400/deskday

> DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of DeskDay

Delivers conversational, chat-based support to enhance customer experience and resolve issues faster
Allows support across multiple channels like email, chat, Teams for flexibility
Streamlines project management with planning, tracking, and collaboration
Automates quality assurance to identify and fix service delivery gaps
Centralizes contract management to track renewals, prevent missed deadlines
Simplifies billing by automatically integrating timesheets and contracts

## About the vendor

- **Company**: DeskDay

## Commercial Context

- **Starting Price**: US$79,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 72 more

## Features

- AI Summarization
- Activity Dashboard
- Automated Routing
- Knowledge Base Management
- Mobile App
- Multi-Channel Communication
- Process/Workflow Automation
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Single Sign On
- Support Ticket Management
- Workflow Management

## Integrations (7 total)

- Datto RMM
- Hudu
- Level
- NinjaOne
- QuickBooks Enterprise
- QuickBooks Online
- nAbleMD

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [IT Ticketing Systems](https://www.getapp.za.com/directory/3479/it-ticketing-systems/software)

## Alternatives

1. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3412 reviews)
2. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2212 reviews)
3. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (689 reviews)
4. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4076 reviews)
5. [Milvus](https://www.getapp.za.com/software/132287/milvus) — 4.8/5 (298 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2076400/deskday)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/deskday/> |
| en-AE | <https://www.getapp.ae/software/2076400/deskday> |
| en-AU | <https://www.getapp.com.au/software/2076400/deskday> |
| en-CA | <https://www.getapp.ca/software/2076400/deskday> |
| en-GB | <https://www.getapp.co.uk/software/2076400/deskday> |
| en-IE | <https://www.getapp.ie/software/2076400/deskday> |
| en-NZ | <https://www.getapp.co.nz/software/2076400/deskday> |
| en-SG | <https://www.getapp.sg/software/2076400/deskday> |
| en-ZA | <https://www.getapp.za.com/software/2076400/deskday> |

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