Quore

About Quore
Quore is a hospitality technology company dedicated to improving how hotels operate worldwide. Our cloud-based operations app is utilized by 7,100+ hotels in over 48+ countries. Quore is designed to make life easier for all hotel employees by boosting productivity and efficiency while providing valuable insights for management teams.
Quore tracks tasks like work orders, guest requests, preventative maintenance, room cleanings, inspections, and more. From housekeeping and engineering to front desk and management, Quore ensures everything runs smoothly, leaving your staff free to focus on what really matters: providing guests with exceptional experiences. With 30+ features, you’ll be equipped to keep your hotel running in tip-top shape. We’re a Choice Qualified Vendor (Cambria PM brand standard), an IHG Preferred Vendor (brand standard for avid hotels and Atwell Suites), and a recommended PM solution for Marriott.
Key benefits of Quore
-Experience increased staff productivity and track performance.
-Improve guest satisfaction scores by responding quickly to guest requests and following up on issues.
-Utilize messaging services to create better communication among staff and guests.
-Improve hotel’s bottom line by staying on top of preventative maintenance and capital expenditures.
-Gain valuable insights into employee performance, maintenance history and room inspection scores.
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Reviews
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- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Quore is so useful we felt lost when corporate made the decision to get rid of it during COVID
Reviewed on 2023/04/21
Learning the system and how to best utilize it was very easy. I liked that we could have an...
Learning the system and how to best utilize it was very easy. I liked that we could have an electronic copy of our desk log and it calculates the register totals for EOD. It was easy to log notes about individual guests or rooms and send maintenance requests to appropriate staff and keep track of that. This is an all-around great program that I would recommend to any hotel. When we stopped using the program, we sincerely felt lost. This is my number 1 product recommendation to any hotel, no matter the brand.
Pros
I liked the smooth layout and ease of access. Some programs are clunky, and some have a nice, neat layout. This is the latter.
Cons
Honestly, Quore was so customizable that there was nothing that I disliked about the program. No cons here.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Red Book
Reviewed on 2020/07/08
All good!!! Always improving
All good!!! Always improving
Pros
Log Book - Communication and List of people that read the message.
Cons
Setting up the inspections checklist.
Wish we can create our our checklist since as Jolt software
Host monthly training classes.
Alternatives Considered
JoltReasons for Switching to Quore
log book and task logResponse from Quore
Hi Joshalyn,
Thanks so much for the positive review! We're thrilled that you enjoy using the Log Book feature of Quore. Additionally, we can fulfill your wish for custom checklists. Allison from our Success Team will be reaching out to share more about these capabilities and show you where and how to access them. Please don't hesitate to contact us ([email protected]) should you have any questions.
Thanks,
Team Quore
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not as expected
Reviewed on 2023/06/28
Night support always refers you to level 2 when you have a question. No is the answer to common...
Night support always refers you to level 2 when you have a question. No is the answer to common needs.
Pros
The idea of an all in one app to reduce paper and increase efficiency in the Hotel.
Cons
User interface is not conducive to the fast pace needs of the hospitality industry, cleanings app consistently misses rooms and does not provide the functionality needed for rooms accountability. The maintenance app is heave and hard for users to operate. Most items are hard to find and there is no search functionality. Does not have an employee scheduling or time clocking function. In short the whole app.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Tracking For Business
Reviewed on 2019/03/20
I have used this software for over 4 years. And it is has surpassed all my expectations. It really...
I have used this software for over 4 years. And it is has surpassed all my expectations. It really is a great communication tool between teams.
Pros
Everything, there is absolutely nothing in this software that I do not like or use. This is a great concept and use is industry wide. Excellent communication tool for the business, if used correctly. Even if someone uses this only 50% of capability they will see the positive difference.
Cons
As stated above I love almost everything. The only thing that will make it exceptional will be allowing it to be tailored by organizational usage. That piece is still missing and there are a lot of restrictions. But still a brilliant tool.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good to keep Organized
Reviewed on 2021/06/17
This is a great software to use to keep Organized between departments and for reviews since...
This is a great software to use to keep Organized between departments and for reviews since everything is in one spot.
Pros
This software was easy to use and kept the departments organized. It was easy to communicate between each other.
Cons
The software it self was fine, the issues I always would run into is employees not checking their notifications or acknowledging items which led to confusion.
Response from Quore
Hi Marissa,
Thanks so much for taking the time to review us! It's great to hear that Quore makes communication and documentation easier. We understand that adoption is often a challenge when introducing a new tool or process to the team. Our Hotel Success Team can provide some tips and best practices to help. Just let us know!
Quore FAQs
Below are some frequently asked questions for Quore.Q. What type of pricing plans does Quore offer?
Quore offers the following pricing plans:
- Starting from: US$171.00/month
- Pricing model: Subscription
- Free Trial: Available
Dependent upon brand, room count, add-on features, etc.
Q. Who are the typical users of Quore?
Quore has the following typical customers:
51–200
Q. What languages does Quore support?
Quore supports the following languages:
Brazilian Portuguese, English, French, German, Spanish
Q. Does Quore support mobile devices?
Quore supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Quore integrate with?
Quore integrates with the following applications:
Akia, Kipsu
Q. What level of support does Quore offer?
Quore offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
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