---
description: Learn how Infizo Desk can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Infizo Desk Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Infizo Desk](/software/2077233/infizo-desk)

# Infizo Desk

Canonical: https://www.getapp.za.com/software/2077233/infizo-desk

> Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Infizo Desk

• Infizo Desk assists with service level agreement (SLA) monitoring, root cause analysis (RCA) generation, and more

• It helps manage ticket flows using status and optimize budgets for services.

• The tool helps generate recurring schedules, maintenance calendars, workflows, and more.

## About the vendor

- **Company**: PcsInfinity
- **Location**: Noida, India
- **Founded**: 1992

## Commercial Context

- **Starting Price**: ₹5 000,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, Kuwait, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates

## Features

- Activity Dashboard
- Mobile App
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3410 reviews)
2. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4076 reviews)
3. [Milvus](https://www.getapp.za.com/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1755 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.za.com/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2077233/infizo-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/infizo-desk/> |
| en-AE | <https://www.getapp.ae/software/2077233/infizo-desk> |
| en-AU | <https://www.getapp.com.au/software/2077233/infizo-desk> |
| en-CA | <https://www.getapp.ca/software/2077233/infizo-desk> |
| en-GB | <https://www.getapp.co.uk/software/2077233/infizo-desk> |
| en-IE | <https://www.getapp.ie/software/2077233/infizo-desk> |
| en-NZ | <https://www.getapp.co.nz/software/2077233/infizo-desk> |
| en-SG | <https://www.getapp.sg/software/2077233/infizo-desk> |
| en-ZA | <https://www.getapp.za.com/software/2077233/infizo-desk> |

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