---
description: Learn how Opinaê can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Opinaê Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Opinaê](/software/2077373/opinae)

# Opinaê

Canonical: https://www.getapp.za.com/software/2077373/opinae

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2077373/opinae?page=2)

> Opinaê is an application that allows businesses to conduct customer satisfaction and NPS surveys via tablet, kiosk, and smartphone. It is ideal for measuring customer or patient experience in clinics, laboratories, and hospitals. The app enables businesses to closely monitor their customers' experiences.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Opinaê

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- Customer Experience Management
- Customizable Questions
- Customizable Templates
- Data Visualization
- Feedback Management
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Customers
- Performance Metrics
- Pulse Surveys
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.za.com/directory/1963/nps/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1583 reviews)
2. [Google Forms](https://www.getapp.za.com/software/112857/google-forms) — 4.7/5 (11388 reviews)
3. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10434 reviews)
4. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2848 reviews)
5. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (952 reviews)

## Reviews

### "Praticidade e confiável" — 5.0/5

> **Anderson** | *22 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Uma ferramenta muito prática e intuitiva para desenvolver os conteúdos das pesquisas. Basta criatividade e bom gosto para produzir uma experiência bem atraente ao usuário final. O portal/dashboard é um  espetáculo a parte, pois com uma navegação amigável e intuitiva, você consegue visualizar e extrair as informações de forma simples e objetiva.
> 
> **Cons**: Não tenho nenhum quesito que me desagradou.
> 
> Utilizei a ferramenta para clientes dos mais diversos segmentos e posso dizer que foi sucesso em 100% das aplicações. A liberdade do cliente ter acesso ao dashboard para análise individual de seus resultados e o  sigilo das informações tratadas no processo, garantiu a segurança que precisávamos para utilizar o Opinaê. O melhor de tudo foi a satisfação do cliente em observar o benefício que estava recebendo, pelo valor que estava pagando. Supre recomendo\!\!

-----

### "Satisfação" — 5.0/5

> **Paulo** | *22 March 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: A interatividade, os gráficos, os relatórios
> 
> **Cons**: Ele tem atendido bem a expectativa da empresa.
> 
> Experiência legal.

-----

### "Muito bom" — 5.0/5

> **raquel** | *04 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Gosto muito.  Atendimento muito rapido. Nunca ficou fora do ar.
> 
> **Cons**: So acho que deveria ter uma forma de juntar automaticamente pesquisas parecidas com a informaçao de onde vem. Dificil, mas seria top. Principalmente quando temos pesquisas como Qr code alocadas em diversas unidades. Da muito trabalho para gerar um relatório unico identificando o local

-----

### "Salvando nosso KPI" — 5.0/5

> **Ivo** | *22 March 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: O opinaê me entrega resposta offline subindo no Tablet.
> 
> **Cons**: Não conseguir unir pesquisas de dias diferentes em uma única.
> 
> Eu adoro a ferramenta, me salva nos eventos.

-----

### "Suprisul" — 4.0/5

> **Lidiane** | *06 April 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: A facilidade de implementação do aplicativo.
> 
> **Cons**: Poderia ter opções de emojis para personalizar o aplicativo.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2077373/opinae?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2077373/opinae)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/opinae/> |
| en-AE | <https://www.getapp.ae/software/2077373/opinae> |
| en-AU | <https://www.getapp.com.au/software/2077373/opinae> |
| en-CA | <https://www.getapp.ca/software/2077373/opinae> |
| en-GB | <https://www.getapp.co.uk/software/2077373/opinae> |
| en-IE | <https://www.getapp.ie/software/2077373/opinae> |
| en-NZ | <https://www.getapp.co.nz/software/2077373/opinae> |
| en-SG | <https://www.getapp.sg/software/2077373/opinae> |
| en-ZA | <https://www.getapp.za.com/software/2077373/opinae> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Opinaê","description":"Opinaê is a comprehensive customer satisfaction and Net Promoter Score (NPS) survey application designed to help businesses monitor the experience of their clients and patients. The application supports multiple platforms, including tablets, totems, and smartphones, making it ideal for use in clinics, laboratories, hospitals, medical and dental offices, pharmacies, hotels, and retail establishments.\n\nThe application offers a wide range of survey types, including NPS, multiple-choice questions, free-text responses, yes/no questions, checklists, and satisfaction levels measured with stars or emojis. The user-friendly survey builder allows businesses to easily create and customize their surveys, incorporating their own logo and background to maintain brand identity. The application's offline and online functionality ensures data collection even in environments with fluctuating internet connectivity, making it a versatile solution for various industries.\n\nOpinaê's real-time monitoring and reporting capabilities provide businesses with valuable insights into customer satisfaction. The application generates comprehensive PDF reports with headers, graphs, and tables, and allows users to export the collected data to Excel for further analysis. The dynamic QR code feature and the ability to share survey links via WhatsApp or email make it easy for businesses to distribute and collect feedback from their customers. With its robust features and customization options, Opinaê empowers businesses to enhance their customer experience and drive continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f5c600cb-a0cd-4c51-bcb3-2bcbd69db5a5.png","url":"https://www.getapp.za.com/software/2077373/opinae","@id":"https://www.getapp.za.com/software/2077373/opinae#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":6},"operatingSystem":"Cloud, Android"},{"@id":"https://www.getapp.za.com/software/2077373/opinae#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"Opinaê","position":3,"item":"/software/2077373/opinae","@type":"ListItem"}]}]}
</script>
