---
description: Learn how Kanal can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kanal Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Kanal](/software/2077431/kanal)

# Kanal

Canonical: https://www.getapp.za.com/software/2077431/kanal

> Cloud-based WhatsApp marketing platform for Shopify stores, covering abandoned cart recovery, bulk campaigns, and automated messaging.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Kanal

\* Recovers lost revenue by triggering automated WhatsApp messages to shoppers who abandon carts, re-engaging them at the point of drop-off without manual intervention.
\* Supports bulk promotional broadcasts to segmented subscriber lists, allowing merchants to target audiences by purchase history, product interest, or engagement behavior for more relevant outreach.
\* Automates post-purchase messaging, including order confirmations, shipping notifications, and review requests, reducing manual follow-up across the full customer lifecycle.
\* Provides a shared team inbox for managing inbound WhatsApp conversations, enabling multiple support agents to handle customer queries from a single, centralized interface.
\* Includes an AI assistant that supports agents during live customer chats, helping resolve inquiries more efficiently without requiring agents to leave the platform.
\* Connects directly to Shopify via the App Store, syncing store data, customer records, and order events without requiring custom development or third-party middleware.
\* Delivers revenue attribution reporting that links WhatsApp campaign interactions to Shopify sales, giving teams measurable insight into channel ROI and campaign performance.
\* Manages WhatsApp opt-in subscriber lists with built-in compliance controls, ensuring outbound messaging reaches only consented contacts in line with WhatsApp Business API policies.
\* Offers round-the-clock automated messaging coverage through event-triggered workflows, so customer communications continue outside of staffed business hours without additional resource overhead.

## About the vendor

- **Company**: Kanal

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- API
- CRM
- Campaign Management
- Marketing Automation

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2077431/kanal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/kanal/> |
| en-AE | <https://www.getapp.ae/software/2077431/kanal> |
| en-AU | <https://www.getapp.com.au/software/2077431/kanal> |
| en-CA | <https://www.getapp.ca/software/2077431/kanal> |
| en-GB | <https://www.getapp.co.uk/software/2077431/kanal> |
| en-IE | <https://www.getapp.ie/software/2077431/kanal> |
| en-NZ | <https://www.getapp.co.nz/software/2077431/kanal> |
| en-SG | <https://www.getapp.sg/software/2077431/kanal> |
| en-ZA | <https://www.getapp.za.com/software/2077431/kanal> |

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