---
description: Learn how Engaige can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Engaige Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Engaige](/software/2077963/engaige)

# Engaige

Canonical: https://www.getapp.za.com/software/2077963/engaige

> Engaige is the customer service automation platform for fast-growing DTC brands.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Engaige

\- 90% End to end resolution&#10;- 80% Decrease in Time to Resolution&#10;- 20% Conversion Uplift&#10;- 80% Cost Reduction

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Helloprint

## Commercial Context

- **Starting Price**: €529,00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Chat/Messaging
- Chatbot
- Code-free Development
- Conversation Intelligence
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Support
- Customizable Branding
- Dashboard
- Email Management
- For Sales/Marketing

## Integrations (71 total)

- Adobe Commerce
- Adyen
- AfterShip
- Amazon API Gateway
- BigCommerce
- Bold
- Buckaroo
- Budbee
- CM.com Communications Platform
- Centra
- Channable
- ChannelEngine
- Crisp
- Dixa
- Freshdesk

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)

## Alternatives

1. [Forethought](https://www.getapp.za.com/software/2056046/forethought) — 4.5/5 (11 reviews)
2. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1786 reviews)
3. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Intercom](https://www.getapp.za.com/software/91379/intercom) — 4.5/5 (1134 reviews)
5. [Sprinklr](https://www.getapp.za.com/software/100180/sprinklr) — 4.3/5 (91 reviews)

## Reviews

### "Enorme efficiëntieslag en kostenbesparing" — 5.0/5

> **Joeri** | *31 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Voor een van mijn opdrachtgegevers ben ik in contact gekomen met Engaige. De opdrachtgever zit midden in een enorme groei en daar komen natuurlijk ook de nodige uitdagingen bij kijken. Een daarvan is het snel opschalen van hun klantenservice terwijl de service kwaliteit behouden blijft. Met het generatieve AI-platform voor klantenondersteuning van Engaige hebben we dit probleem niet alleen direct weten te tackelen, maar hebben we daarnaast ook een mooie groei in sales gezien door 24/7 klantenservice aan te kunnen bieden, zonder dat hier een medewerker aan te pas hoeft te komen. Een absolute must dus voor grote en snel groeiende ondernemingen\!
> 
> **Cons**: Tot nu toe heb ik geen minpunten kunnen vinden. We zijn echt onder de indruk van de software van Engaige en kijken ernaar uit om steeds intensiever gebruik te gaan maken hiervan.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2077963/engaige)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/engaige/> |
| en-AE | <https://www.getapp.ae/software/2077963/engaige> |
| en-AU | <https://www.getapp.com.au/software/2077963/engaige> |
| en-CA | <https://www.getapp.ca/software/2077963/engaige> |
| en-GB | <https://www.getapp.co.uk/software/2077963/engaige> |
| en-IE | <https://www.getapp.ie/software/2077963/engaige> |
| en-NZ | <https://www.getapp.co.nz/software/2077963/engaige> |
| en-SG | <https://www.getapp.sg/software/2077963/engaige> |
| en-ZA | <https://www.getapp.za.com/software/2077963/engaige> |
| fr | <https://www.getapp.fr/software/2077963/engaige> |
| fr-BE | <https://fr.getapp.be/software/2077963/engaige> |
| fr-CA | <https://fr.getapp.ca/software/2077963/engaige> |
| nl | <https://www.getapp.nl/software/2077963/engaige> |
| nl-BE | <https://www.getapp.be/software/2077963/engaige> |

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