About TOPS
TOPS is a cloud-based towing and impound management solution that helps businesses streamline their operations and access business performance data.
It helps businesses with dispatch and impound lot management, accounting, and more. TOPS also offers customizable reporting and invoicing module. It allows users to tailor their billing for each account.
TOPS allows operators to complete jobs, create new calls, and take payments in the field, optimizing customer experience and time spent on the road.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very well thought out program, that covers every aspect of our Towing and Storage Industry.
Reviewed on 2016/10/07
TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from...
TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand.
Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant.
Great Job! Keep up the good work!
Michael Scully - President
Rbex Inc. dba Apple Towing Co.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software, Great People
Reviewed on 2021/05/28
Pros
We love that we can run 90% of our business using this software. Auction, Liens, reviews, tows, billing, mapping, gps, cameras..you name it they have thought of it.
Cons
Honestly no cons, I believe they have almost thought of everything
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software overall!
Reviewed on 2016/10/07
Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and...
Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software.
Pros
Ease of use and reliability.
Cons
In the drop down box for vehicle type, I would like to see a couple options added.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TOPS increases our efficiency-productivity-reliability
Reviewed on 2016/10/07
We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's...
We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional.
Pros
Flexibility, easy for users, reporting.
Cons
none.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Function and features without the hassles.
Reviewed on 2016/10/07
This system remains fast whether it's a search, report or live data. We have run over a million...
This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with.
TOPS FAQs
Below are some frequently asked questions for TOPS.Q. What type of pricing plans does TOPS offer?
TOPS offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Towxchange for pricing details.
Q. Who are the typical users of TOPS?
TOPS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TOPS support?
TOPS supports the following languages:
English
Q. Does TOPS support mobile devices?
TOPS supports the following devices:
Q. What other apps does TOPS integrate with?
We do not have any information about what integrations TOPS has
Q. What level of support does TOPS offer?
TOPS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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