TCS Customer Intelligence & Insights

TCS Customer Intelligence & Insights
About TCS Customer Intelligence & Insights
TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions. TCS Customer Intelligence & Insights also offers pre-built use cases and AI/ML-powered analytics capabilities to help organizations across banking, insurance, retail, and public services. This helps users reduce loan defaults, expedite claim processing, prevent fraud, and increase wallet share.
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- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Users particularly appreciate the platform's simplicity, adaptability, and scalability.
Reviewed on 2023/02/28
TCS Consumer Intelligence & Insights is an effective and worthwhile tool for companies wishing to...
TCS Consumer Intelligence & Insights is an effective and worthwhile tool for companies wishing to learn more about their customers. Its extensive range of features and integration capabilities, together with its simplicity of use, flexibility, and scalability, make it a perfect investment for businesses looking to maintain their competitiveness in the digital era.
Pros
TCS Consumer Intelligence & Insights also provides a vast array of capabilities that help companies get a complete insight of their clients. This comprises real-time customer segmentation, predictive analytics, and tailored suggestions, allowing businesses to adapt their marketing and sales strategies to the wants and preferences of their target audiences.
Cons
The platform's potential cost can be one of its biggest limitations, especially for smaller enterprises with tighter resources. Because of this, it might be less affordable for those who cannot afford to make sizable investments in customer analytics.The fact that the platform could need some level of technical knowledge to be used to its full capacity is another possible disadvantage. Although it has a user-friendly interface.
TCS Customer Intelligence & Insights FAQs
Below are some frequently asked questions for TCS Customer Intelligence & Insights.Q. What type of pricing plans does TCS Customer Intelligence & Insights offer?
TCS Customer Intelligence & Insights offers the following pricing plans:
- Starting from: US$1.00/year
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of TCS Customer Intelligence & Insights?
TCS Customer Intelligence & Insights has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does TCS Customer Intelligence & Insights support?
TCS Customer Intelligence & Insights supports the following languages:
English
Q. Does TCS Customer Intelligence & Insights support mobile devices?
TCS Customer Intelligence & Insights supports the following devices:
Q. What other apps does TCS Customer Intelligence & Insights integrate with?
We do not have any information about what integrations TCS Customer Intelligence & Insights has
Q. What level of support does TCS Customer Intelligence & Insights offer?
TCS Customer Intelligence & Insights offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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