---
description: Learn how Chat360 can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat360 Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat360](/software/2078472/chat360)

# Chat360

Canonical: https://www.getapp.za.com/software/2078472/chat360

> Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sumanel Technology Ventures

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, India, United Arab Emirates, United Kingdom

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Content Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support

## Integrations (13 total)

- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- LeadSquared
- Magento BI
- Salesforce Customer360
- Shopify Collabs
- Stripe Billing
- WebEngage
- Zoho CRM Plus
- Zoho Commerce
- Zoho Inventory

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [Freshchat](https://www.getapp.za.com/software/106095/freshchat) — 4.1/5 (115 reviews)
4. [Tiledesk](https://www.getapp.za.com/software/2061511/tiledesk) — 4.6/5 (154 reviews)
5. [Velaro](https://www.getapp.za.com/software/105929/velaro) — 3.9/5 (9 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2078472/chat360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/chat360/> |
| en-AE | <https://www.getapp.ae/software/2078472/chat360> |
| en-AU | <https://www.getapp.com.au/software/2078472/chat360> |
| en-CA | <https://www.getapp.ca/software/2078472/chat360> |
| en-GB | <https://www.getapp.co.uk/software/2078472/chat360> |
| en-IE | <https://www.getapp.ie/software/2078472/chat360> |
| en-NZ | <https://www.getapp.co.nz/software/2078472/chat360> |
| en-SG | <https://www.getapp.sg/software/2078472/chat360> |
| en-ZA | <https://www.getapp.za.com/software/2078472/chat360> |

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