---
description: Learn how Salesgroup AI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesgroup AI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Salesgroup AI](/software/2078473/salesgroup-ai)

# Salesgroup AI

Canonical: https://www.getapp.za.com/software/2078473/salesgroup-ai

> Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesgroup AI

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 39 more

## Features

- AI/Machine Learning
- Chatbot
- Code-free Development
- Customer Experience Management
- Customer Service Analytics
- Customizable Branding
- Feedback Management
- Lead Capture
- Live Chat
- Media Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Review Monitoring
- Sentiment Analysis
- Third-Party Integrations

## Integrations (9 total)

- Calendly
- Facebook Business Suite
- Google Business Review Link Generator
- Google Calendar
- Google Sheets
- Instagram
- Shopify
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)
- [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16400 reviews)
2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24146 reviews)
3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1786 reviews)
4. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1727 reviews)
5. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (704 reviews)

## Reviews

### "Great AI Solution for Improving Customer Engagement" — 5.0/5

> **Magali** | *08 July 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Salesgroup AI has made it much easier to respond to customer inquiries quickly. We mainly use the Conversational AI Platform to answer common questions, recommend products, and support customers outside business hours. It has reduced our team's workload and improved response times.
> 
> **Cons**: The initial chatbot setup took some time to fine-tune, and a few advanced settings could be more intuitive for first-time users.
> 
> We implemented Salesgroup AI to improve customer service without hiring additional support staff. Since adopting the platform, we've been able to automate routine conversations while allowing our team to focus on more complex customer needs. It has improved efficiency and customer satisfaction, making it a valuable addition to our retail operations.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2078473/salesgroup-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/salesgroup-ai/> |
| en-AE | <https://www.getapp.ae/software/2078473/salesgroup-ai> |
| en-AU | <https://www.getapp.com.au/software/2078473/salesgroup-ai> |
| en-CA | <https://www.getapp.ca/software/2078473/salesgroup-ai> |
| en-GB | <https://www.getapp.co.uk/software/2078473/salesgroup-ai> |
| en-IE | <https://www.getapp.ie/software/2078473/salesgroup-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2078473/salesgroup-ai> |
| en-SG | <https://www.getapp.sg/software/2078473/salesgroup-ai> |
| en-ZA | <https://www.getapp.za.com/software/2078473/salesgroup-ai> |

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