Name: OptCulture
Rating: 4.7 (3 reviews)

About OptCulture

Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At OptCulture we integrate directly to your point of sale system, e-commerce platform, and even physical forms. Leverage your data to create customer specific Email, SMS, and Whats App campaigns, or use your own branded App to send push notifications. Electronic Receipts custom designed and branded for your business, track able referral programs, and built in discount and promotional tools combined with all the relevant reporting make OptCulture an easy choice for Retailers to increase sales and grow their business!

Key benefits of OptCulture

Benefits of OptCulture:

Enhanced customer insights - Gain a deep understanding of customer behaviors and preferences through comprehensive data analysis.

Seamless data integration - Consolidate data from various retail systems for a holistic view of customer interactions.

Targeted marketing campaigns - Execute personalized multi-channel marketing campaigns based on real-time insights to boost engagement.

Effective loyalty programs - Create and manage tailored loyalty programs that resonate with customers, driving repeat visits.

Increased sales and retention - Leverage insights to implement targeted promotions that enhance sales and improve customer retention rates.

Actionable analytics - Utilize actionable insights for informed decision-making, enhancing marketing strategies and operational efficiency.

Images

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OptCulture Software - Dashboard for OptCulture 3.0 From here users can see customers, reports, schedule campaigns, edit their e receipts, and more!

OptCulture Software - With our OmniChannel capabilities customers can create email, SMS, and Whats App Campaigns, or if they have opted for our Mobile App, push notifications!

OptCulture Software - Help increase customer engagement and retention with OptCulture!

OptCulture Software - Some of our customers throughout the world.

OptCulture Software - Visit our website!

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Starting Price

US$40.00

month

US$12.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

43

139

Integrations

3

181

Ease of Use

4.3 (3)

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Value for Money

5.0 (3)

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Customer Service

5.0 (3)

4.2 (2,869)

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Reviews

Overall rating

4.7 /5

(3)

Value for Money

5/5

Features

4.3/5

Ease of Use

4.3/5

Customer Support

5/5

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Showing 3 reviews of 3

Charles

Overall rating

Industry: Retail
Company size: 501–1,000 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

OC is a great program to use in your business

Reviewed on 2024/10/18

Been easy to use and customer service will help if needed.

Pros

Great customer service and easy to use. Customers get excited about the rewards.

Cons

I'm happy, really no cons You can do stuff like double point days. You can set it up to your business needs.

Joseph

Overall rating

Industry: Tobacco
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Couldn't do without it now

Reviewed on 2024/10/18

Optculture has become the most important part of our marketing strategy. It has given us a lot of...

Optculture has become the most important part of our marketing strategy. It has given us a lot of abilities that we did not have before. I do not think we could do without. There have been some issues with the tech side, but they do not outweigh the importance of it to us.

Pros

The program works very well, It is our most effective marketing strategy. Being able to segment and target customers by many qualities is amazing. Plus, the reporting has been very useful to determine the effectiveness of campaigns.
Despite a few tech issues, both the IT teams and the manager have been very available and have worked hard to settle any issues.

Cons

Sometimes understanding the logic of creating segments and campaigns is tricky, and there is no way to easily test these segments ahead of time. We had few times that we gave out very good deals to a larger group than was intended. Also, we have had attributes for segments that did not work correctly and had to be fixed by IT.