ReturnZap

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Software for managing Shopify returns and exchanges

About ReturnZap

ReturnZap is a powerful Shopify returns app that helps merchants simplify the returns process. The app offers a fully customizable branded returns portal, allowing customers to generate return labels, make exchanges, and receive store credits.

ReturnZap's advanced features include automated or manual approval workflows, flexible refund and exchange options, and detailed analytics and reporting. Merchants can charge shipping and restocking fees, automate refunds based on tracking, and offer replacements for size, color, or different products directly in the portal. The app also provides robust store credit functionality, enabling merchants to avoid refunds and keep revenue within their store.

ReturnZap integrates with various global carriers, including UPS, FedEx, DHL, Royal Mail, and CanadaPost. Merchants can use their own negotiated carrier rates or leverage ReturnZap's global accounts.


Key benefits of ReturnZap

  • Get a branded, customizable self-serve returns portal.
  • Advanced policies and custom rules.
  • Powerful exchange functionality - exchange for variants or across products at different prices.
  • Resolve returns to store credit, with bonus credit.
  • Streamlined solution embeds directly into the Shopify admin.
  • Flexible return shipping integrations to offer return labels.

  • Images

    ReturnZap Software - ReturnZap adding return policy
    ReturnZap Software - ReturnZap dashboard
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    ReturnZap Software - ReturnZap adding return policy
    ReturnZap Software - ReturnZap dashboard

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    ReturnZap

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    VS.
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    Starting Price

    US$69.95
    month
    US$297.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    17
    38

    Integrations

    9
    13

    Ease of Use

    0.0 (0)
    4.8 (22)

    Value for Money

    0.0 (0)
    4.9 (22)

    Customer Service

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    5.0 (22)
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    ReturnZap FAQs

    Below are some frequently asked questions for ReturnZap.

    ReturnZap offers the following pricing plans:

    • Starting from: US$69.95/month
    • Pricing model: Subscription
    • Free Trial: Available

    ReturnZap offers straightforward, fair pricing. Pay a fixed monthly price with no per return fees and no cap to the number of returns.

    ReturnZap has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    ReturnZap supports the following languages:

    English, French, German

    ReturnZap supports the following devices:

    ReturnZap integrates with the following applications:

    EasyPost, Gorgias, Klaviyo, Ongoing Warehouse, Sendcloud, ShipHero, ShipStation, Shippo, Stripe

    ReturnZap offers the following support options:

    Email/Help Desk, Knowledge Base, Chat

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