Retail Pro

About Retail Pro
Retail Pro Prism is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.
Retail Pro offers data-driven operations with unified data from every channel and device, providing real business performance insights and identifying areas for improvement. The platform is highly flexible, with a tailorable point-of-sale, customizable interface, and adaptability to specific business needs. It also offers multi-national and multi-language support, localized for regional requirements such as fiscal and tax compliance.
Key benefits of Retail Pro
Retail Pro Prism is a powerful and flexible, global specialty retail management software platform with 54,000 installations in 131 countries and nineteen languages. The product features include an intuitive POS, inventory management through automated replenishment, true stock balancing, promotions, employee management, customer loyalty, SMS, and Email marketing, as well as deep reporting capabilities. Retailers can use Retail Pro to overcome data fragmentation and tailor Retail Pro to manage a desired workflow, branding, and business needs. Retail Pro is absolutely scalable whether the retail need will be to operate as a corporate store, multi-subsidiary retail chain, franchise, outlet, or as a simple mom and pop storefront. Larger operations are managed at a global level with centralized control from anywhere in the world including multi-country, multi-tax, and multi-currency.
Images



Not sure about Retail Pro?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
QuickBooks Enterprise

microvix

Alterdata Shop

COMCASH Retail ERP

Reviews
Already have Retail Pro?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just like the name it's easy to use.
Reviewed on 2019/07/10
POS Easy just like the name has made our transactional tasks easy to do as well as monitor.
POS Easy just like the name has made our transactional tasks easy to do as well as monitor.
Pros
Very simple to use, offers free demo which is critical for training, it's CRM feature works great for connecting with long-term customers, the android application works great as well as on other operating systems, the automatic inventory transfer makes it easy to connect with different stores. Very fast customer support team.
Cons
Although they offer free demo a free trial could do better. They also need to add some more features but on functionality I got no problem.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Love It and want more
Reviewed on 2018/08/30
For once I can’t say I have complaints, they delivered on everything they promise, I only wish they...
For once I can’t say I have complaints, they delivered on everything they promise, I only wish they had a Wholesale Pro in addition to their Retail Pro
Pros
It has nearly everything you would expect it to have for a retail store, whether it’s brick and mortar or an ecommerce, in terms of functionality and features.
Cons
I only wish they had a version for a wholesale store instead of retail but hence the name. Essentially the exact same thing but with features for quantity and bulk.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My view
Reviewed on 2020/02/18
Good and quick to setup . Easy to configure.
Some nice retail type features
Good and quick to setup . Easy to configure.
Some nice retail type features
Pros
Ease of use.
Stock entry
Reports
Back end features
Sales entry screen
Customisable buttons.
Sub menus
Cons
Old look dated interface.. lacks some high end features. No cloud option..some peripherals are hard to add on.
- Industry: Retail
- Company size: 201–500 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Retail Pro 9
Reviewed on 2018/04/13
I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can...
I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can call my RPro business partner at any time of the day, even 2 am, which I have done. I get the same high quality and knowledgeable support I need at the time.
Pros
It’s ability to provide a one-stop shop. It has everything a business needs to succeed as software goes. Along with it knowledgeable business partners is an excellent choice to support your retail business
Cons
New more knowledge based support. When I access my portal, the limited amount of user information is disappointing
- Industry: Apparel & Fashion
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Retail Pro and Big Hairy Dog: a Winning Combination
Reviewed on 2014/07/11
Pros
The Retail Pro product and Big Hairy Dog are unique in a number of ways:
1) The product has unmatched functionality that allows users to manage just about every conceivable aspect of a retail business (fashion, in our case) in a highly flexible and customized manner.
2) The product is mature and, as a result, is extremely robust.
3) Retail Pro is very active and responsive with their support program. Bugs are addressed in a timely and efficient manner. Extensions to the product occur on an ongoing basis.
4) Big Hairy Dog are an excellent distributor of Retail Pro. They are well established and have a large team of highly skilled professionals providing service and support on the Retail Pro product. Their knowledge and experience in both Retail Pro and POS generally is unmatched.
Cons
The user interface of the product could be more intuitive.
Retail Pro FAQs
Below are some frequently asked questions for Retail Pro.Q. What type of pricing plans does Retail Pro offer?
Retail Pro offers the following pricing plans:
- Starting from: US$275.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starting at $275 per month with lease to own options.
Q. Who are the typical users of Retail Pro?
Retail Pro has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Retail Pro support?
Retail Pro supports the following languages:
Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Ukrainian, Vietnamese
Q. Does Retail Pro support mobile devices?
Retail Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Retail Pro integrate with?
Retail Pro integrates with the following applications:
Amazon Connect, BigCommerce, EDI, Enabler, FastBound, Gateway Ticketing, Magento 2 Order Management, NetSuite, Opera, PMS Cloud, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, SAP Business One, SPS Commerce, SPS Commerce Analytics, Sage 200, Sage 300cloud, Shopify, Website, WooCommerce, eCommerce, eMobilePOS
Q. What level of support does Retail Pro offer?
Retail Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Retail Pro.