
About Redo
Returns is a comprehensive returns management platform that enables brands to offer a return service to their customers. It allows businesses to build custom return flows based on various conditions, incentivize exchanges, reduce refunds, and gain insights through analytics.
One of Redo's key features is to build dynamic return flows based on customer, product, and order conditions. This enables businesses to incentivize exchanges, reduce refunds, and protect from fraud by leveraging insights derived from collections, tags, and SKUs. The platform's analytics provides data-driven insights to optimize the return process.
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Reviews
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- Industry: Sports
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Your E-Commerce Best Friend!
Reviewed on 2025/02/24
As noted in the pros, they are fantastic in all areas. Just about everything that they offer, we...
As noted in the pros, they are fantastic in all areas. Just about everything that they offer, we are "subscribed" to it.
Pros
We use Redo for just about everything that they have to offer. Their "main" product, the return insurance, has been a great benefit for our sales. We also are in process of switching over to their far-better-than-Zendesk-at-a-substanially-better-price service platform. In addition, we utilize them for their "Conceierge" which is their AI Sales Bot on our websites. They are fantastic from their people to their services.
Cons
Redo is so fantastic that I cannot think of a single con for them. They are incredbily helpful.
Response from Redo Tech
We appreciate you and love working with you, Sam! Thanks for the awesome review!
Redo FAQs
Below are some frequently asked questions for Redo.Q. What type of pricing plans does Redo offer?
Redo offers the following pricing plans:
- Free Trial: Not Available
Please contact Redo Tech for pricing details.
Q. Who are the typical users of Redo?
Redo has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Redo support?
Redo supports the following languages:
English
Q. Does Redo support mobile devices?
Redo supports the following devices:
Q. What other apps does Redo integrate with?
Redo integrates with the following applications:
Flexport, Gorgias, Klaviyo, NetSuite, Recharge, Rise.ai, ShipHero, Shopify, Status, Tapcart, Vajro
Q. What level of support does Redo offer?
Redo offers the following support options:
Email/Help Desk, Phone Support
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