--- description: Learn how Customerscore.io can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Customerscore.io Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Customerscore.io](/software/2079342/customerscore-io) # Customerscore.io Canonical: https://www.getapp.za.com/software/2079342/customerscore-io Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2079342/customerscore-io?page=2) > Customerscore.io helps SaaS businesses prevent churn and spot upsell opportunities with data-driven insights and automation. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Customerscore.io Fast implementation: Ready-made data integrations streamline deployment. Churn insights: A machine learning model reveals churn drivers and actionable insights. Proactive notifications: Smart alerts highlight churn risks or upsell chances. Automated outreach: Playbooks enable efficient, personalized customer communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Customerscore.io ## Commercial Context - **Starting Price**: €119,00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Behavior Analytics - Behavior Tracking - Behavioral Targeting - CRM - Campaign Management - Campaign Personalization - Cancellation Management - Churn Management - Collaboration Tools - Communication Management - Configurable Workflow - Contact Management - Customer Communication - Customer Data Management - Customer Database ## Integrations (7 total) - Amplitude - Chargebee - HubSpot CRM - Mixpanel - Segment - SendGrid - Stripe ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software) - [Customer Data Platforms](https://www.getapp.za.com/directory/1425/customer-data-platform/software) - [Customer Retention Software](https://www.getapp.za.com/directory/3876/customer-retention/software) - [Customer Success Software](https://www.getapp.za.com/directory/959/customer-success/software) ## Alternatives 1. [Braze](https://www.getapp.za.com/software/2052401/appboy) — 4.7/5 (168 reviews) 2. [Emma by Marigold](https://www.getapp.za.com/software/571/emma) — 4.2/5 (156 reviews) 3. [Custify](https://www.getapp.za.com/software/128095/custify) — 4.9/5 (122 reviews) 4. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews) 5. [Akita](https://www.getapp.za.com/software/105067/akita) — 4.4/5 (8 reviews) ## Reviews ### "Playbooks and alerts give our team focus and clarity" — 5.0/5 > **Dalibor** | *05 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Automated triggers and predictive churn models give us real‑time visibility and confidence. The interface is intuitive and the dashboards give a clear picture of customer behavior. > > **Cons**: Very minor points only—nothing significant, team is responsive if questions arise. Maybe just hard to find any flaws—just small details, support covers them quickly. > > Strong partner—helps our team predict churn and focus on growth opportunities with smart automation. ----- ### "Powerful, Practical, and Priced Right" — 5.0/5 > **Iva** | *11 November 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Functionality, support, design, UX, everything :) > > **Cons**: Honestly, there’s nothing I don’t like about CustomerScore. Initially, I did wish it had playbooks, but they’ve since added that feature, making the tool even better. > > I’m genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help. What I love most is that it’s focused on the essentials – no unnecessary features that make other tools feel overwhelming. Plus, the fit score is a game-changer; it helps me focus on the right customers, recognizing that not everyone has to be a perfect match for our product. For the price, it’s hard to beat – after checking out a bunch of options, CustomerScore was hands down the best choice ----- ### "End‑to‑end retention and upsell automation" — 4.0/5 > **Anna** | *01 August 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The analytics are excellent\! When combined with segmentation and automation, they streamline our process. > > **Cons**: Hard to find any flaws, just small details, however when something is wrong, support covers everything quickly. > > It's very pleased experience. This platform gives us scalable engagement, valuable alerts, and fewer manual tasks. It helps us monitor our customer better and prevetn churn. ----- ### "Efficient onboarding with actionable customer insights" — 4.0/5 > **Václav** | *06 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Easy setup with integrations, plus strong reporting helps us track engagement and adoption fast. Overal - quite satisfied. > > **Cons**: No major issues—just slight integration setup time, which is worth it for the value gained. That's about it. > > Excellent experience—fast onboarding, clear dashboards, health monitoring and upsell detection. Definitely recommend using the platform. ----- ### "Highly able customer health monitoring tool" — 5.0/5 > **Todd** | *01 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The interface is intuitive and the dashboards give a clear picture of customer behavior. Great little tool. > > **Cons**: I can't think of anything negative so far, other than maybe a few initial setup steps to learn, but manageable. > > I’ve been impressed—Customerscore.io lets us act before problems arise, with clear segmentation and insights. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2079342/customerscore-io?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2079342/customerscore-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data