---
description: Learn how Jelly can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Jelly Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Jelly](/software/2079382/jelly)

# Jelly

Canonical: https://www.getapp.za.com/software/2079382/jelly

> Jelly is a cloud-based shared inbox that enables team members to share an email address or several addresses, handle customer support, deal with clients, manage community, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Jelly

•Jelly offers each team member their own login and enables them to take points on an email.

•Users can have private, behind-the-scenes, internal-only team discussions on every email, so they can ask questions before replying.

•Businesses can keep track of all communications across the team with a robust notification system and activity log.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Good Enough

## Commercial Context

- **Starting Price**: US$29,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Collaboration Tools
- Email Monitoring
- Email Tracking
- Inbox Management
- Response Management
- Shared Inboxes
- Support Ticket Management
- Tagging
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Email Management Software](https://www.getapp.za.com/directory/306/email-management/software)

## Alternatives

1. [Gmail](https://www.getapp.za.com/software/91602/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.getapp.za.com/software/91380/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.getapp.za.com/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.getapp.za.com/software/2061094/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "A simple, affordable shared inbox for teams. Perfect." — 5.0/5

> **Murray** | *11 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Jelly is a simple and affordable shared inbox for teams that just need to share email addresses, without any of the complication or expense of bigger, more expensive products like ZenDesk. 

Jelly makes it easy to share responsibility for handling conversations our users start, and initiating new conversations. Any one of us can jump in and even take the lead on conversations after they've stated. It makes it trivial to see the whole conversation history.

Flat-rate pricing really helps us; per-seat pricing penalises us every time a new volunteer wants to help out.
> 
> **Cons**: It'd be good to have more collaboration features -- seeing who has read what, collaborating on drafts. I've spoken to the team though, and these are coming soon.
> 
> Jelly has been great, we love working with a small company with real human support. It's the shared inbox software we always hoped for.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2079382/jelly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/jelly/> |
| en-AE | <https://www.getapp.ae/software/2079382/jelly> |
| en-AU | <https://www.getapp.com.au/software/2079382/jelly> |
| en-CA | <https://www.getapp.ca/software/2079382/jelly> |
| en-GB | <https://www.getapp.co.uk/software/2079382/jelly> |
| en-IE | <https://www.getapp.ie/software/2079382/jelly> |
| en-NZ | <https://www.getapp.co.nz/software/2079382/jelly> |
| en-SG | <https://www.getapp.sg/software/2079382/jelly> |
| en-ZA | <https://www.getapp.za.com/software/2079382/jelly> |

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