Bloom

About Bloom

Bloom is a digital insurance portal that aims to revolutionize the customer experience for insurance providers. Designed to enhance customer satisfaction and operational efficiency, the portal offers a comprehensive suite of features tailored for insurance companies and aggregators.

At the core of the Bloom is a robust API-based framework that enables seamless integration with third-party systems. This allows for smooth connectivity with core insurance platforms, revenue authorities, payment gateways, and transport authorities, streamlining critical processes such as policy management, claims processing, tax compliance, and vehicle insurance validations.

The portal's digital KYC capabilities simplify compliance and customer onboarding, enabling quick identity verification using government-approved documents and reducing the onboarding time. The platform's end-to-end customization options allow insurance providers to adapt the branding, feature sets, and functionality to align with their unique business goals and customer expectations. For regions with limited internet access, the Bloom Customer Portal's USSD integration ensures inclusivity by providing insurance services through simple codes on feature phones.

Bloom offers an end-to-end solution that empowers customers to endorse policies, renew instantly, submit and track claims, and access real-time customer support. This comprehensive approach not only enhances the customer experience but also enables insurance companies to increase engagement, reduce operational costs, improve claim processing, and gain real-time analytics for informed decision-making.