---
description: Learn how Landis Contact Center can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Landis Contact Center Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Landis Contact Center](/software/2080165/landis-contact-center)

# Landis Contact Center

Canonical: https://www.getapp.za.com/software/2080165/landis-contact-center

> Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Landis Contact Center

 It offers advanced queue features, such as skills-based routing and live call monitoring.&#10; It provides real-time wallboards to view queue statistics and agent performance.&#10; Landis Contact Center includes call recording and analytics for insights into customer interactions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Landis Technologies

## Commercial Context

- **Starting Price**: US$75,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Hungarian, Icelandic, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Chatbot
- Computer Telephony Integration

## Integrations (5 total)

- Dynamics 365
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Power Automate Monitor
- PowerApps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.getapp.za.com/software/2079329/sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.getapp.za.com/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.getapp.za.com/software/456711/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Seamless Microsoft Teams Integration & Outstanding Support" — 5.0/5

> **Stijn** | *30 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Native-like integration with Microsoft Teams&#10;Easy to set up but packed with powerful features&#10;Auto-recording ensures I never forget to hit record&#10;Outstanding customer support with personalized training&#10;Affordable pricing for the value it delivers
> 
> **Cons**: Some issues are due to Microsoft Teams, not Landis, but still require troubleshooting
> 
> I use the Landis Contact Center call recording function in Microsoft Teams every day, and it’s incredible how seamlessly it integrates—as if it’s a native Teams feature. It’s easy to configure while offering powerful features, including automatic recording, which gives me peace of mind knowing I’ll never forget to hit record.&#10;&#10;The Landis team was fantastic during setup, providing personal training and ensuring everything worked flawlessly. Even when I encountered issues unrelated to Landis but tied to Microsoft Teams itself, their support team was incredibly patient, troubleshooting with me over multiple calls at no extra charge.&#10;&#10;When a product works exactly as promised, integrates perfectly, and comes with exceptional support—all at a reasonable price—it absolutely deserves a 5-star review. Highly recommend\!

## Links

- [View on GetApp](https://www.getapp.za.com/software/2080165/landis-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/landis-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2080165/landis-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2080165/landis-contact-center> |
| en-CA | <https://www.getapp.ca/software/2080165/landis-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2080165/landis-contact-center> |
| en-IE | <https://www.getapp.ie/software/2080165/landis-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2080165/landis-contact-center> |
| en-SG | <https://www.getapp.sg/software/2080165/landis-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2080165/landis-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Landis Contact Center","description":"Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.\n\nLandis Contact Center offers advanced queue functionality, including skills-based routing, barge-in capabilities, live insight and interaction with calls in queue, and advanced options for callers while in queue. The solution features live wall boards that allow agents and managers to monitor performance in real-time, providing valuable insights into call history, customer engagement, and agent productivity. With comprehensive analytics, reporting, and call recording capabilities, businesses can support data-driven decisions to enhance contact center operations.\n\nUsing the familiar Microsoft Teams interface, Landis Contact Center provides a simple and intuitive user experience. The attendant console for Microsoft Teams offers one-click call transfer and efficient call management, with features such as transfer, hold, and mute. The advanced call back messages console allows teams to use personalize messages and call-back options for streamlining communication and improving customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f62059e7-f0ea-4cc4-9f77-1b2a4c5d4b88.png","url":"https://www.getapp.za.com/software/2080165/landis-contact-center","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2080165/landis-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Landis Contact Center","position":3,"item":"/software/2080165/landis-contact-center","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2080165/landis-contact-center#breadcrumblist"}]}
</script>
