---
description: Learn how SurveyHero can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyHero Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyHero](/software/2080480/surveyhero)

# SurveyHero

Canonical: https://www.getapp.za.com/software/2080480/surveyhero

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> Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites.
> 
> Verdict: Rated **4.7/5** by 207 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyHero

 Free online survey creator with drag-and-drop builder to quickly create questionnaires.
 Collect responses easily via email, website embed, social media links - automatically mobile optimized.
 Real-time response collection and analysis with automatic diagrams and data summaries.
 Customizable survey design with themes, white labeling, multilingual support, and API access.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 207 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveyHero
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$35,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Question Branching
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

## Support Options

- Email/Help Desk
- Chat

## Category

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
2. [Google Forms](https://www.getapp.za.com/software/112857/google-forms) — 4.7/5 (11363 reviews)
3. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
4. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
5. [QuestionPro](https://www.getapp.za.com/software/103311/questionpro) — 4.8/5 (522 reviews)

## Reviews

### "Spectacular\!" — 5.0/5

> **Antonio** | *03 April 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I tried to build a research at menti, ms forms, google forms, type forms... but only Surveyhero got to help me
> 
> **Cons**: I liked evertything, easy to use, to find the appropriate type of form to use

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### "Survey hero fullfills my needs." — 4.0/5

> **Athanasios** | *09 February 2025* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: I really liked the can that I can design questions using different media and i really liked how meticulous is their excel documents for data collection which is the most important aspect of creating a survey. Another important aspect for me is the large number of participants allowed to take part in each survey, for an affordable price\! They offer a student discount too\! I cant wait to collect the data for dissertation\!
> 
> **Cons**: The fact that I need to write a review before having my work done.

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### "Good for students are for ratings" — 4.0/5

> **Lea** | *05 December 2025* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: I just started using it but I like that they offer a free student plan. Apparently I can use filter questions which will help alot with my project.
> 
> **Cons**: I don't appreciate that I have to fill in this rating to be able to get a student license. The rating should be independent of the free plan.

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### "Use it for the first time" — 5.0/5

> **Sercan** | *08 December 2025* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about SurveyHero is how easy and intuitive it is to use, even if you have never worked with a survey platform before. The ability to upload images directly into questions is extremely useful, especially for academic projects where participants need visual input. The fact that it is free for students is also a huge advantage, since it supports research and education without extra costs.
> 
> **Cons**: So far I did not really find anything negative that bothered me. The platform works smoothly, looks modern, and offers everything I need for my surveys. Maybe a few more advanced design options could be interesting in the future, but overall I am satisfied and do not have any real complaints at the moment.
> 
> My overall experience so far has been positive. I am currently applying for a student account and I am looking forward to using the platform for my research and university projects. The functions seem clear and well organized, and other students recommended it to me because of the easy interface and the upload features. I am excited to try it out and expect that it will help me collect data efficiently.

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### "Great survey creator tool\!" — 5.0/5

> **James** | *29 January 2025* | Mining & Metals | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of designing surveys and the ability to replicate previous surveys to save time. Branding, etc, is also very professional
> 
> **Cons**: Expiration of surveys on basic plan, unable to get previous results, etc
> 
> Great experience, the surveys are well received. I have used them for many purposes, including conducting studies, and training evaluations in the past.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2080480/surveyhero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveyhero/> |
| en-AE | <https://www.getapp.ae/software/2080480/surveyhero> |
| en-AU | <https://www.getapp.com.au/software/2080480/surveyhero> |
| en-CA | <https://www.getapp.ca/software/2080480/surveyhero> |
| en-GB | <https://www.getapp.co.uk/software/2080480/surveyhero> |
| en-IE | <https://www.getapp.ie/software/2080480/surveyhero> |
| en-NZ | <https://www.getapp.co.nz/software/2080480/surveyhero> |
| en-SG | <https://www.getapp.sg/software/2080480/surveyhero> |
| en-ZA | <https://www.getapp.za.com/software/2080480/surveyhero> |

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