---
description: Learn how Social Places can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Social Places Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Social Places](/software/2080693/social-places)

# Social Places

Canonical: https://www.getapp.za.com/software/2080693/social-places

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2080693/social-places?page=2)

> Social Places is a cloud-based customer satisfaction solution that helps businesses manage listings, online reputation, customer reviews, brand listening, and more. Its listing management capabilities enable businesses to set up and maintain their listings across multiple platforms, optimize local SEO, manage location updates, suppress duplicate listings, and more. Social Places offers a reputation management feature that allows brands to monitor reviews and handle sentiment analysis.
> 
> Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 21 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Social Places

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- AI/Machine Learning
- Alerts/Notifications
- CRM
- Chat/Messaging
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Visualization
- Feedback Management
- Listing Management
- Multi-Channel Communication
- Multi-Location
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics

## Integrations (9 total)

- Enhanced Reporting for Google My Business
- Facebook Business Suite
- Geo-Tag Google My Business Photos
- Google My Business Post Scheduler
- Google My Business Pro Services
- Google My Business Review Manager
- Instagram
- Twilio
- Zomato for Business

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [Local SEO Tools](https://www.getapp.za.com/directory/3843/local-seo-tools/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10444 reviews)
2. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1204 reviews)
3. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2865 reviews)
4. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1775 reviews)
5. [GiveMe5.ai](https://www.getapp.za.com/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)

## Reviews

### "Social Places Services" — 5.0/5

> **Claudia** | *02 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.
> 
> **Cons**: It does have bugs every now and then however, they are attended to quickly and efficiently.
> 
> Highly recommend\! Very innovative product.

-----

### "Social Places Review" — 4.0/5

> **Danisha** | *14 September 2021* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their  efficient IT/dev team
> 
> **Cons**: There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full
> 
> I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist

-----

### "Very friendly to use" — 5.0/5

> **Bella** | *21 September 2021* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: the automated response that makes easy to communicate with customers.
> 
> **Cons**: Not being able to communicate live with our customers.

-----

### "Want to manage your reviews, reputation, listings and social media, ads and bookings in one place?" — 5.0/5

> **Kristen** | *23 September 2021* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding\!
> 
> **Cons**: The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue.
> 
> Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses\!

-----

### "Fantastic Socila media Managememet Platform" — 5.0/5

> **Rachel** | *08 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Google reviews are easy to view and reply to. Content scheduling is a breeeze
> 
> **Cons**: Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores
> 
> Excellent service and easy to use platform

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/2080693/social-places?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2080693/social-places)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/social-places/> |
| en-AE | <https://www.getapp.ae/software/2080693/social-places> |
| en-AU | <https://www.getapp.com.au/software/2080693/social-places> |
| en-CA | <https://www.getapp.ca/software/2080693/social-places> |
| en-GB | <https://www.getapp.co.uk/software/2080693/social-places> |
| en-IE | <https://www.getapp.ie/software/2080693/social-places> |
| en-NZ | <https://www.getapp.co.nz/software/2080693/social-places> |
| en-SG | <https://www.getapp.sg/software/2080693/social-places> |
| en-ZA | <https://www.getapp.za.com/software/2080693/social-places> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Social Places","description":"Social Places is a cloud-based customer satisfaction solution that helps businesses manage listings, online reputation, customer reviews, brand listening, and more. Its listing management capabilities enable businesses to set up and maintain their listings across multiple platforms, optimize local SEO, manage location updates, suppress duplicate listings, and more. Social Places offers a reputation management feature that allows brands to monitor reviews, handle sentiment analysis, and streamline customer care.\n\nThe solution also provides social media management tools that allow users to store and distribute localized content, schedule posts, and collaborate between stakeholders. The bookings platform is tailored specifically for franchises, providing white-labeled booking widgets, customized notifications, and detailed reservations reporting. Additionally, its brand listening functionality tracks mentions across the web and social media, while the customer journey forms collect valuable feedback to improve review scores.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/406bee08-d83c-4e8b-b948-c32f17706dc7.png","url":"https://www.getapp.za.com/software/2080693/social-places","@id":"https://www.getapp.za.com/software/2080693/social-places#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":21,"ratingValue":4.9},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.za.com/software/2080693/social-places#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"Social Places","position":3,"item":"/software/2080693/social-places","@type":"ListItem"}]}]}
</script>