---
description: Learn how Calton can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Calton Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Competitive Intelligence Software](/directory/305/competitive-intelligence/software) > [Calton](/software/2080855/calton)

# Calton

Canonical: https://www.getapp.za.com/software/2080855/calton

> Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Calton

 With Calton, teams can update business information and respond to customers from a single dashboard, improving local SEO and search rankings.

 The automated response system helps turn every piece of feedback into an opportunity, enhancing customer experience and building trust in the brand.

 With custom surveys and sentiment analysis, managers gain strategic insights to improve service and stay ahead of the competition.

 The automated listing optimization keeps Google profiles up to date, driving more foot traffic across locations.

 With review benchmarking, managers can identify strengths and weaknesses and refine strategy to dominate the market.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Calton

## Commercial Context

- **Starting Price**: €30,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Italy, Spain, Switzerland, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Benchmarking
- CRM
- Communication Management
- Competitive Analysis
- Customer Experience Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Email Reminders
- Feedback Management
- Media Monitoring
- Multi-Location
- NPS Survey Structure
- Negative Feedback Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Competitive Intelligence Software](https://www.getapp.za.com/directory/305/competitive-intelligence/software)

## Related Categories

- [Competitive Intelligence Software](https://www.getapp.za.com/directory/305/competitive-intelligence/software)
- [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software)
- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews)
2. [ReviewTrackers](https://www.getapp.za.com/software/102475/reviewtrackers) — 4.7/5 (172 reviews)
3. [InputKit](https://www.getapp.za.com/software/2069803/inputkit) — 4.9/5 (37 reviews)
4. [ReviewInc](https://www.getapp.za.com/software/2002655/reviewinc) — 4.8/5 (35 reviews)
5. [Weave](https://www.getapp.za.com/software/121867/weave) — 4.3/5 (668 reviews)

## Reviews

### "User Friendly" — 5.0/5

> **Verified Reviewer** | *08 July 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: This program is EXTREMELY easy to use. My administrator sends a link in the email and it allows for me to take the surveys anonymously. You can also customize your survey to be extremely professional or fun\!
> 
> **Cons**: I don't have a lot of cons with survey monkey to be honest. It does the job it is intended to do.

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### "Perfect choice for review management and VoC analysis" — 5.0/5

> **Nicola** | *30 December 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Very useful and easy to use. We analysed thousand of reviews in few minutes.
> 
> **Cons**: nothing. we are very happy to use ReviewMonkey

## Links

- [View on GetApp](https://www.getapp.za.com/software/2080855/calton)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/calton/> |
| en-AE | <https://www.getapp.ae/software/2080855/calton> |
| en-AU | <https://www.getapp.com.au/software/2080855/calton> |
| en-CA | <https://www.getapp.ca/software/2080855/calton> |
| en-GB | <https://www.getapp.co.uk/software/2080855/calton> |
| en-IE | <https://www.getapp.ie/software/2080855/calton> |
| en-NZ | <https://www.getapp.co.nz/software/2080855/calton> |
| en-SG | <https://www.getapp.sg/software/2080855/calton> |
| en-ZA | <https://www.getapp.za.com/software/2080855/calton> |

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