--- description: Learn how Nivo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nivo Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [Nivo](/software/2081573/nivo) # Nivo Canonical: https://www.getapp.za.com/software/2081573/nivo Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2081573/nivo?page=2) > Nivo is a cloud-based tour operator software designed specifically for multi-day tour operators. The system integrates all essential business functions into a single unified platform, eliminating the need for multiple applications and spreadsheets. > > Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 11 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Softrip - **Founded**: 2002 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: No fixed fees. No seat-based pricing. Just easy and simple percentage of bookings. - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activities Booking - Booking Management - Central Reservation System - Client Management - Customizable Branding - Document Management - Invoice Management - Itinerary Creation - Multi-Day Booking - Payment Processing - Pricing Management - Quotes/Estimates - Reservations Management ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Tour Operator Software](https://www.getapp.za.com/directory/84/tour-operator/software) ## Alternatives 1. [Bókun](https://www.getapp.za.com/software/118115/bokun) — 4.7/5 (456 reviews) 2. [WeTravel](https://www.getapp.za.com/software/174595/wetravel) — 4.8/5 (524 reviews) 3. [Intelitour](https://www.getapp.za.com/software/2078281/intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.getapp.za.com/software/101385/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [Rezdy](https://www.getapp.za.com/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) ## Reviews ### "Awesome Booking Platform with Great Support\!" — 5.0/5 > **Rebecca** | *30 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: There are so many things that I like about Nivo. The biggest is probably the customer support. Whenever I have an issue, I know that I can track someone down to help me. The value is also incredible. So many other platforms nickel-and-dime you with fees, and that's a real challenge when you're a smaller operator. > > **Cons**: I wish I could do more customization with emails that go to clients. There was live tracking with flight updates (similar to how Travefy notifies you via email if there is a delay), and if there is a payment issue, I have to get support involved. I can't fix it on my own. > > This is the first tour booking platform that I have used, and it's been a great experience. I met with a bunch before working with Nivo and decided to work with Nivo for its value and the support from the team. I wish I had started working with them sooner\! It has been such a relief not to have to chase payments or do invoicing for every single client. I also love that I can use Nivo for FIT clients and that they receive a really nice, organized day-by-day itinerary. Previously, I used another platform, and it just always looked so disorganized — this is way more professional and efficient. ----- ### "A responsive extension of your team" — 5.0/5 > **Leah** | *30 April 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: Nivo is an up-and-coming software that is client-needs focused. Over the past year, they have prioritized in-person client visits to better understand their workflow and ensure they are developing their product in a way that best serves the user community. They listen deeply and aren't afraid to change their development timelines based on the findings from those conversations. They are a truly responsive company, and I'm so excited to see how they continue to innovate in this space. > > **Cons**: It is a relatively new product, so there are still occasional glitches, and some of the formatting for client views is limited, but I firmly believe they are headed in the right direction, and they are proactive about fixing glitches. I'd rather be with a group that is innovating than a tired product that does what it does well, but only solves a percentage of my software needs. > > Working with Nivo feels like working with an extension of your own company. The experience is personalized, and their passion and dedication are palpable. ----- ### "General Manager" — 5.0/5 > **Tracey** | *07 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the system is its ease of use, flexibility, and intuitive design. The platform is straightforward to navigate, which has made onboarding the system and training new employees both quick and efficient. The system feels very user-friendly, even for first-time users, and allows staff to become comfortable with it in a short amount of time. We have also appreciated the ability to take online bookings and payment processing, which has added convenience for both our team and our customers. In addition, the responsiveness of the support team has been a major strength. Any challenges or questions that arise are addressed promptly and professionally, making the overall experience very positive. From a value perspective, the system offers a tremendous amount of functionality for the cost, making it a very strong investment for our organization. > > **Cons**: Being a newer system, one challenge has been that it is still evolving, and there are a few features and enhancements we are still waiting to see completed, particularly around the automation of messaging, which we are eagerly anticipating. That said, the development team has generally met the timelines they communicated, and we have appreciated being part of the beta process and having the opportunity to provide real-time feedback that is genuinely taken into consideration. The inventory management functionality is not quite as robust as our previous system, which required some adjustment for our team. However, after becoming accustomed to the workflow, we have found it to be more than sufficient for our operational needs. > > My overall experience with the system has been very positive. Throughout the process, we have appreciated the openness of the development and support teams to suggestions, feedback, and shared learnings as the system continues to evolve. It has been encouraging to work with a team that is responsive and willing to adapt based on user experience. ----- ### "Streamlining Safari Planning, Elevating Sales" — 5.0/5 > **Susan** | *01 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Nivo has brought strong efficiency and consistency to our itinerary creation process, which we previously managed manually. The ability to collect and organize client data into a clear, one-page format for our internal files is especially helpful. The payment process is simple and smooth for both us and our clients, and overall it offers excellent value for the functionality it provides. > > **Cons**: We’d love to see more flexibility with visuals—particularly the ability to add multiple photos within each day of an itinerary. On the backend, additional financial tracking and reporting capabilities would also be a valuable as our business grows. We’re also looking forward to the future development of a traveler-facing mobile app, which would be a great addition for clients while they are on the ground. > > As a Kenya-based safari company working with travelers around the world, Nivo has significantly improved how we manage our day-to-day operations. It brings itinerary building, booking, and payments into one place, making the process smoother for both our team and our clients. The platform is intuitive and flexible, allowing us to create highly customized itineraries while keeping everything polished and professional. It’s easy to use, saves us time, and helps us respond quickly when clients are making decisions. The support team has been outstanding—responsive, patient, and genuinely invested in our success. For us, it’s been excellent value and a smart investment in growing the business. ----- ### "A Year of Nivo" — 5.0/5 > **nancy** | *30 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love the presentation of the itinerary for my clients. The separation between day and services is helpful and intuitive. I am also appreciative that I can use my branding colors. That really makes a huge difference and increases the continuity. > > **Cons**: Not being able to see when itineraries have been opened / viewed. I wrote a lengthy and detailed rationale and sent to \[sensitive content hidden\] a while back, but I can't find it in my email right now. I covered the importance of this in terms of sales. I used to have this in Travefy and it really increased my sales. One reason is that I could see when potential clients viewed their trips. The general pattern was that if they viewed them once in several days, they would not buy. At that point I'd know to archive it to remove the risk of it being sent to another company etc. However, if they viewed it immediately after sending, I could tell they were very interested and it usually ended in a purchase. If they viewed it immediately but then waited a few more days - I could see that they were still interested, and I could send a well timed email that pushed them a little toward purchase. Now, I feel blind. I can't determine the best ways to support a potential sale because I'm not able to see how the person is behaving with the link. The details I sent to \[sensitive content hidden\] cover a lot more detail. I wish I could find it, but I can't - likely \[sensitive content hidden\] can. This is a feature that if a tour operator has never had it, they don't understand how effective it is. But colleagues who have had this option in Travefy have a really difficult time without it. It truly does increase sales. It's one of those things that if you've ever had it- it's really difficult to be without it. I feel blind. I'm looking forward to the implementation of this important feature. > > Wonderful. Nivo is responsive and supportive. They do thorough work. When bugs come up, they do whatever possible to track them down. I'm looking forward to Nivo becoming the single tool I use. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2081573/nivo?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2081573/nivo) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data