---
description: Learn how Zence Commerce can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zence Commerce Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Zence Commerce](/software/2082413/zence-commerce)

# Zence Commerce

Canonical: https://www.getapp.za.com/software/2082413/zence-commerce

> Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Zence Commerce

 Recover lost sales effortlessly with automated abandoned cart reminders that re-engage customers and boost conversions.&#10; Enable seamless shopping experiences through Chat and Buy on WhatsApp, meeting customers where they are most active.&#10; Drive loyalty and satisfaction with real-time rewards, personalized deals, and exclusive offers tailored to individual preferences.&#10; Foster long-term relationships by providing instant customer support and personalized interactions via WhatsApp and digital commerce bots.&#10; Keep your rewards catalogue fresh and engaging with dynamic management, offering a diverse range of regularly updated incentives.

## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Dashboard
- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Engagement Tracking
- Gamification
- Geotargeting
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access

## Integrations (4 total)

- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2082413/zence-commerce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/zence-commerce/> |
| en-AE | <https://www.getapp.ae/software/2082413/zence-commerce> |
| en-AU | <https://www.getapp.com.au/software/2082413/zence-commerce> |
| en-CA | <https://www.getapp.ca/software/2082413/zence-commerce> |
| en-GB | <https://www.getapp.co.uk/software/2082413/zence-commerce> |
| en-IE | <https://www.getapp.ie/software/2082413/zence-commerce> |
| en-NZ | <https://www.getapp.co.nz/software/2082413/zence-commerce> |
| en-SG | <https://www.getapp.sg/software/2082413/zence-commerce> |
| en-ZA | <https://www.getapp.za.com/software/2082413/zence-commerce> |

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