---
description: Learn how DeepCall can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: DeepCall Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [DeepCall](/software/2082482/deepcall)

# DeepCall

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> DeepCall by Sarv is an AI-powered cloud communication suite that unifies voice, SMS, WhatsApp, RCS, and CRM integrations. With secure APIs, custom dashboards, and advanced call handling, it helps enterprises and government bodies deliver seamless, intelligent customer engagement.
> 
> Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of DeepCall

• Boost Customer Engagement: Reach customers across multiple channels (voice, SMS, WhatsApp, RCS) and ensure they receive timely updates, alerts, and promotions.

• Accelerate First Contact Resolution: AI-powered pre-profiling and call routing ensure customers reach the right agent faster, reducing wait times and improving satisfaction.

•Agent Productivity: Smart dispositions, advanced call handling, and automated reporting reduce manual effort, allowing agents to focus on value-driven conversations.

• Data-Driven Decision Making: Custom dashboards and predictive BI give managers the ability to track KPIs, identify trends, and act on insights in real time.

• Scalable \& Resilient Infrastructure: With hybrid CPS engines, multi-region hosting, and failover backup, DeepCall ensures reliable uptime for enterprises handling millions of interactions.

• Seamless CRM Integration: Integrate effortlessly with Salesforce, Freshdesk, Zoho, HubSpot, and other CRMs or apps to unify customer data and communication workflows.

• Enhanced Security \& Compliance: Protect customer data with number masking, DND scrubbing, secure logging, and compliance with telecom and privacy regulations.

• Omnichannel Campaign Management: Run and manage marketing, sales, and service campaigns from one platform, with analytics to measure ROI.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 18 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DeepCall

## Commercial Context

- **Starting Price**: ₹700,00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: DeepCall Pricing Overview
At DeepCall, we follow a flexible and fully customized pricing model. We understand that every business is unique—and so are its communication needs. That’s why we don’t believe in one-size-fits-all plans.

Instead of locking you into rigid pricing tiers, we build your quote based on your actual usage and business requirements. Whether you're a growing startup or a large enterprise, DeepCall ensures you pay only for what you use—nothing more.

🔓 No Fixed Plans – Only What You Need
Tailored pricing based on your selected features and usage
Scalable as you grow—add/remove resources anytime
Transparent billing with no hidden fees
Bring your own telco or choose bundled options

🤝 Why Businesses Choose DeepCall
100% customizable and scalable
No upfront commitments or lock-ins
24x7 dedicated support and onboarding help
Built to fit businesses of all sizes and industries

📞 Let’s Talk Numbers
Our team will help you define the right combination of tools and provide a quote that aligns with your operational needs and growth plan.

👉 Request your personalized quote today
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Conferencing
- Contact Management
- Dashboard
- IVR
- Inbound Call Center

## Integrations (1 total)

- Freshdesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software)
- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)
- [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software)
- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)

## Alternatives

1. [VoIP.ms](https://www.getapp.za.com/software/2035391/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (868 reviews)
3. [XCALLY](https://www.getapp.za.com/software/112271/xcally) — 4.8/5 (130 reviews)
4. [Genesys Cloud CX](https://www.getapp.za.com/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
5. [uContact](https://www.getapp.za.com/software/105903/ucontact) — 4.5/5 (81 reviews)

## Reviews

### "Reliable API solution with strong support and good ROI" — 5.0/5

> **Vaibhavkumar** | *27 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The onboarding process was smooth, and the support team is responsive and knowledgeable. It has significantly improved our workflow efficiency. Integration with our existing tools was straightforward.
> 
> **Cons**: There is a bit of a learning curve for some advanced features. Pricing could be more flexible depending on usage, and occasional minor bugs appear, but nothing critical.
> 
> We evaluated a few alternatives but chose this vendor due to its feature set, ease of use, and strong customer support.

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### "Excellent Service with Great Support" — 5.0/5

> **Vijay** | *11 September 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, great call quality, and invaluable customer support. The call management features are smooth and save a lot of time.
> 
> **Cons**: There is nothing major that I dislike about DeepCall, as the platform works very smoothly for most of my daily needs. At times, I have noticed some minor bugs or small glitches while using certain features, but they are not frequent or disruptive to the overall performance. The good thing is that whenever such issues appear, the customer support team responds very quickly and provides the right solution without much delay. Their prompt handling of technical problems makes these minor bugs less concerning, and overall, it does not affect the efficiency of my work with DeepCall.
> 
> Overall, my experience with DeepCall has been excellent. It offers great value for money and makes communication seamless for my business. I am delighted with their services.

-----

### "Good Company and Services" — 5.0/5

> **ganesh** | *30 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Good Company and Services 
Support team very trained and Quick Responding for any issue solved priority basis
> 
> **Cons**: Bulk Voice Calls service is too good for marketing purpose for subscribers
Quick informed my customers and growing up my business
> 
> Last 5 years successful completed to connected with DeepCall it's Good Company with authorised through all goverment rules and regulations also

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### "Great Service and Excellent Support" — 5.0/5

> **Tamilmani** | *24 March 2026* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: Support is excellent, very responsive and helpful whenever needed. The team resolves issues quickly and provides clear guidance, making the overall experience smooth and reliable.
> 
> **Cons**: So far, I haven’t experienced any major issues. Everything works as expected, and the service has been consistent. Minor improvements could be made in UI, but nothing significant.
> 
> DeepCall provides great value for money with reliable performance and excellent customer support. The service is easy to use, efficient, and has helped improve our workflow. Overall, a very satisfying experience.

-----

### "Value of Money" — 5.0/5

> **Ranjan Kumar** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I recently got connected with Deepcall and their services is too good. Totally Value of Money. My experience with Deepcall with too good.
> 
> **Cons**: They are very consistent , I don't have any complain. There all the things are perfect as per my requirement.
> 
> DeepCall has been a reliable and easy-to-use communication platform for our team. Setup was quick, and the call quality is consistently clear and stable. The IVR and analytics features are especially useful for managing operations efficiently.
Customer support is responsive and helpful, which makes a big difference. Overall, it offers great value for money and is a solid choice for businesses looking to streamline their calling system.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2082482/deepcall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/deepcall/> |
| en-AE | <https://www.getapp.ae/software/2082482/deepcall> |
| en-AU | <https://www.getapp.com.au/software/2082482/deepcall> |
| en-CA | <https://www.getapp.ca/software/2082482/deepcall> |
| en-GB | <https://www.getapp.co.uk/software/2082482/deepcall> |
| en-IE | <https://www.getapp.ie/software/2082482/deepcall> |
| en-NZ | <https://www.getapp.co.nz/software/2082482/deepcall> |
| en-SG | <https://www.getapp.sg/software/2082482/deepcall> |
| en-ZA | <https://www.getapp.za.com/software/2082482/deepcall> |

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