---
description: Learn how NEO can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NEO Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [NEO](/software/2085674/neo-1)

# NEO

Canonical: https://www.getapp.za.com/software/2085674/neo-1

> NEO is an AI-powered virtual receptionist platform that automates inbound call handling through customizable voice agents. The software features smart call routing, real-time analytics, speech-to-text transcription, and complete call logging with audit trails. NEO includes role-based access control for team management and maintains compliance with HIPAA, PIPEDA, PHIPA, and GDPR regulations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of NEO

Automates inbound call handling with AI-powered virtual receptionists, enabling continuous availability and fast response times for contact centers and service teams.
Provides real-time analytics, live call monitoring, and comprehensive call logs with searchable transcripts, supporting data-driven decision-making and compliance audits.
Offers customizable voice agents with options for multiple languages, text-to-speech voices, and tailored conversation prompts to match specific business needs.
Ensures robust security and multi-jurisdictional compliance, including support for HIPAA, GDPR, PIPEDA, and advanced encryption standards.
Simplifies team management and access control with granular role-based permissions, audit trails, and integration capabilities for streamlined operations.

## About the vendor

- **Company**: Pentabay

## Commercial Context

- **Starting Price**: US$0,35
- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Chatbot
- Communication Management
- Natural Language Processing
- Real-Time Monitoring
- Reporting/Analytics
- Speech Recognition
- Speech Synthesis

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2085674/neo-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/neo-1/> |
| en-AE | <https://www.getapp.ae/software/2085674/neo-1> |
| en-AU | <https://www.getapp.com.au/software/2085674/neo-1> |
| en-CA | <https://www.getapp.ca/software/2085674/neo-1> |
| en-GB | <https://www.getapp.co.uk/software/2085674/neo-1> |
| en-IE | <https://www.getapp.ie/software/2085674/neo-1> |
| en-NZ | <https://www.getapp.co.nz/software/2085674/neo-1> |
| en-SG | <https://www.getapp.sg/software/2085674/neo-1> |
| en-ZA | <https://www.getapp.za.com/software/2085674/neo-1> |

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