---
description: Learn how GridSocial can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GridSocial Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/815/patient-case-management/software) > [GridSocial](/software/2090086/community-request-and-referral-management)

# GridSocial

Canonical: https://www.getapp.za.com/software/2090086/community-request-and-referral-management

> GridSocial by SocialRoots.ai is community referral management software for healthcare and community organizations to track and coordinate referrals across service areas. It features centralized intake management, automated request categorization, case tracking with unique IDs, and an AI-powered directory of verified providers. GridSocial integrates with EHR systems and includes dashboards for monitoring referral outcomes and trends.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of GridSocial

Centralizes all referral intake and management into a single secure hub, streamlining workflows and reducing manual effort across healthcare and community services
Enables end-to-end tracking of every referral, offering full visibility and accountability from initial intake through service delivery and outcomes
Supports seamless integration with leading electronic health record systems, promoting interoperability and effective information sharing
Connects organizations to a real-time directory of verified service providers, helping match each referral to the most suitable partner based on eligibility and capacity
Delivers actionable insights through real-time dashboards and reporting tools, empowering teams to monitor trends, measure impact, and optimize resource allocation

## About the vendor

- **Company**: Dataterrain

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Pricing is tailored to your organization’s unique needs—factoring in deployment scope, user volume, partner ecosystem scale, and integration requirements, including leading EHR platforms such as Epic, Oracle Health, and others. We offer flexible onboarding, training, and support packages designed to accelerate implementation and drive sustained operational success.

Connect with us to receive a customized quote aligned with your strategic and operational objectives
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Case Management
- Case Notes
- Client Management
- Client Portal
- Contact Management
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Email Alerts
- For Customer Referrals
- HIPAA Compliant
- Multi-Factor Authentication
- Patient Management
- Progress Tracking
- Referral Management

## Integrations (4 total)

- EPIC
- Oracle Health EHR
- athenaOne
- eClinicalWorks

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Case Management Software](https://www.getapp.za.com/directory/815/patient-case-management/software)

## Related Categories

- [Patient Case Management Software](https://www.getapp.za.com/directory/815/patient-case-management/software)
- [Social Work Case Management Software](https://www.getapp.za.com/directory/1527/social-work-case-management/software)
- [Referral Software](https://www.getapp.za.com/directory/742/referral-marketing/software)

## Alternatives

1. [Referral Factory](https://www.getapp.za.com/software/2048207/referral-factory) — 4.8/5 (152 reviews)
2. [UpViral](https://www.getapp.za.com/software/2050628/upviral) — 4.7/5 (107 reviews)
3. [Buyapowa](https://www.getapp.za.com/software/116815/buyapowa) — 4.6/5 (80 reviews)
4. [ReferralCandy](https://www.getapp.za.com/software/9995/referralcandy) — 4.5/5 (386 reviews)
5. [Post Affiliate Pro](https://www.getapp.za.com/software/91304/post-affiliate-pro) — 4.7/5 (689 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2090086/community-request-and-referral-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/community-request-and-referral-management/> |
| en-AE | <https://www.getapp.ae/software/2090086/community-request-and-referral-management> |
| en-AU | <https://www.getapp.com.au/software/2090086/community-request-and-referral-management> |
| en-CA | <https://www.getapp.ca/software/2090086/community-request-and-referral-management> |
| en-GB | <https://www.getapp.co.uk/software/2090086/community-request-and-referral-management> |
| en-IE | <https://www.getapp.ie/software/2090086/community-request-and-referral-management> |
| en-NZ | <https://www.getapp.co.nz/software/2090086/community-request-and-referral-management> |
| en-SG | <https://www.getapp.sg/software/2090086/community-request-and-referral-management> |
| en-ZA | <https://www.getapp.za.com/software/2090086/community-request-and-referral-management> |

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