---
description: Learn how SeaTicket can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SeaTicket Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [SeaTicket](/software/2090126/seaticket)

# SeaTicket

Canonical: https://www.getapp.za.com/software/2090126/seaticket

> SeaTicket is an AI-powered issue management platform that centralizes support requests from GitHub, forums, and email into a unified workspace. The software features AI agents that automatically analyze issues, provide intelligent suggestions, and convert key problems into trackable tickets and development tasks. SeaTicket enables cross-team collaboration between support and engineering staff while syncing progress updates back to original communication channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SeaTicket

Centralizes issue management by syncing GitHub, forums, emails, and other sources into a single platform
Automates issue analysis and resolution with AI agents, offering intelligent suggestions and next steps
Enhances team collaboration by providing a unified workspace for support and engineering teams
Links related tickets, tasks, and documents to maintain context and streamline workflows
Keeps users informed by tracking updates and syncing progress back to original channels

## About the vendor

- **Company**: Seafile
- **Location**: Beijing, China

## Commercial Context

- **Starting Price**: US$25,00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Workspace-based pricing (not per user).
Flat rate per plan. AI credits are included monthly, and additional credits can be purchased.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Dashboard
- Email Management
- Generative AI
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Prioritization
- Real-Time Notifications
- Real-Time Updates
- Recurring Issues
- Reporting & Statistics
- Self Service Portal
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)

## Alternatives

1. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (766 reviews)
2. [Zoho Projects](https://www.getapp.za.com/software/9910/zoho-projects) — 4.5/5 (860 reviews)
3. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15346 reviews)
4. [GitHub](https://www.getapp.za.com/software/90537/github) — 4.8/5 (6166 reviews)
5. [Milvus](https://www.getapp.za.com/software/132287/milvus) — 4.8/5 (298 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2090126/seaticket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/seaticket/> |
| en-AE | <https://www.getapp.ae/software/2090126/seaticket> |
| en-AU | <https://www.getapp.com.au/software/2090126/seaticket> |
| en-CA | <https://www.getapp.ca/software/2090126/seaticket> |
| en-GB | <https://www.getapp.co.uk/software/2090126/seaticket> |
| en-IE | <https://www.getapp.ie/software/2090126/seaticket> |
| en-NZ | <https://www.getapp.co.nz/software/2090126/seaticket> |
| en-SG | <https://www.getapp.sg/software/2090126/seaticket> |
| en-ZA | <https://www.getapp.za.com/software/2090126/seaticket> |

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