---
description: Learn how Botias can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Botias Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Botias](/software/2096389/botias)

# Botias

Canonical: https://www.getapp.za.com/software/2096389/botias

> Botias is a multichannel AI agent platform that automates sales, bookings, payments, and support across WhatsApp, Instagram,
Messenger, Telegram, web chat, and email. Built for SMBs in hospitality, clinics, fitness, retail, and events. Multi-tenant,
multilingual, GDPR-ready.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Botias

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## About the vendor

- **Company**: Botias

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Starter — US$49/mo (annual: US$39/mo, save 20%)

▎ To start automating the basics.

What's included:
- AI usage included, no extra cost
- 1 WhatsApp number
- 1,000 assistant replies / mo
- 1 team user
- Audio (Whisper), images and links
- Vertical-specific WhatsApp templates
- Basic reports
- Email support

---

Growth — US$119/mo (annual: US$95/mo) — Most popular

▎ When you have steady flow and want to scale across channels.

What's included:
- AI usage included, no extra cost
- WhatsApp + Instagram + Messenger + Email + Webchat
- 2,500 assistant replies / mo
- Up to 3 team users
- Installable app on your team's phone
- CRM + segmentation + automatic CSAT
- Mercado Pago + Stripe integrated
- Test two versions of a campaign
- Replies in 50+ languages
- Priority support

---

Business — US$249/mo (annual: US$199/mo)

▎ High volume with advanced integrations and compliance.

What's included:
- AI usage included, no extra cost
- All channels (WA + IG + Messenger + Email + Telegram)
- 6,000 assistant replies / mo
- Unlimited team users
- Connect your system (for developers) — REST API
- Recurring billing (memberships, subscriptions)
- Your WhatsApp catalog, always up to date
- Group customers by behavior
- Audit log for Meta and GDPR
- 99.5% SLA + priority support

---

Enterprise — Custom pricing

▎ For chains, agencies and high volumes — priced on your operation.

What's included:
- AI usage included, no extra cost
- 10,000+ assistant replies / mo — custom volume
- Multi-tenant for agencies and chains
- Custom integrations via API
- Dedicated Customer Success Manager
- Contractual SLA
- White-glove onboarding
- Dedicated infrastructure (optional)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, United States, Uruguay

## Features

- AI/Machine Learning
- Analytics
- Automated Responses
- Autonomous Task Execution
- Chatbot
- Communications Management
- Control
- Conversational AI
- Dashboard
- Human-in-the-loop (HITL)
- Integrations
- Knowledge Base Management
- Natural Language Processing
- Third-Party Integration

## Integrations (4 total)

- Booking
- Google Calendar
- HubSpot CRM
- Webhook Relay

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)

## Alternatives

1. [Chatbase](https://www.getapp.za.com/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews)
3. [Botsonic](https://www.getapp.za.com/software/2071616/botsonic) — 4.8/5 (81 reviews)
4. [Zipchat](https://www.getapp.za.com/software/2069971/zipchat) — 4.9/5 (27 reviews)
5. [Freshchat](https://www.getapp.za.com/software/106095/freshchat) — 4.2/5 (178 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2096389/botias)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/botias/> |
| en-AE | <https://www.getapp.ae/software/2096389/botias> |
| en-AU | <https://www.getapp.com.au/software/2096389/botias> |
| en-CA | <https://www.getapp.ca/software/2096389/botias> |
| en-GB | <https://www.getapp.co.uk/software/2096389/botias> |
| en-IE | <https://www.getapp.ie/software/2096389/botias> |
| en-NZ | <https://www.getapp.co.nz/software/2096389/botias> |
| en-SG | <https://www.getapp.sg/software/2096389/botias> |
| en-ZA | <https://www.getapp.za.com/software/2096389/botias> |

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