---
description: Learn how Ahoya can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ahoya Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/3844/virtual-assistant/software) > [Ahoya](/software/2102837/ahoya)

# Ahoya

Canonical: https://www.getapp.za.com/software/2102837/ahoya

> Ahoya is an AI voice receptionist designed for small businesses that answers incoming calls, books appointments, and manages customer inquiries. The software provides call transcription and recording, SMS notifications to team members, and integrates with tools like Zapier, HubSpot, and Google Sheets. It offers multilingual support in English, Spanish, and French, along with smart call routing and analytics dashboards to track call volume and booking capture rates.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Ahoya

Answers calls instantly at any time, including nights and weekends, reducing missed opportunities for small businesses
Books appointments, logs requests, and sends text updates to teams automatically, streamlining front desk operations
Provides full transcripts and recordings for every call, offering transparency and easy auditing
Integrates with popular tools such as Zapier, HubSpot, and Google Sheets, fitting into existing workflows
Customizes setup for different industries with ready-made templates, requiring no manual prompt engineering

## About the vendor

- **Company**: Ahoya

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Ahoya is a simple monthly subscription — one flat price per business, not per user or per seat. Every plan includes a monthly allowance of call minutes, so billing is predictable: no per-minute answering-service fees and no surprise invoices. Pay month-to-month, or save 20% by paying annually. Keep your existing phone number (just forward your calls) or get a new one, and upgrade, downgrade, or cancel anytime.

Included in every plan

A live AI voice receptionist on a real phone number
Answers every call 24/7 in a natural, human-sounding voice
Books appointments and captures the caller's name, service, and preferred time
Answers common questions about your services, hours, and pricing
A full transcript, AI summary, and detected intent for every call
Instant text notifications to your team
One simple dashboard for calls, bookings, and settings
Setup in about five minutes — paste your website and Ahoya configures itself
No contracts and no long-term commitment
Plans (month-to-month price shown; save 20% with annual billing)

Free trial — $0
Try Ahoya with 20 call minutes and no credit card. Paste your website, hear your own AI receptionist answer, and see it work on your business before you pay anything.

Starter — $49 / month
250 call minutes. The full AI receptionist for a solo operator or single location: 24/7 answering, appointment booking with the details texted straight to you, call transcripts and summaries, a custom greeting and voice, and your choice of AI model. Best for businesses that mainly need every call answered and every lead captured.

Growth — $179 / month (most popular)
1,000 call minutes. Everything in Starter, plus the tools to run a busy front desk:

An editable bookings inbox to review, edit, and confirm appointments
Automatic SMS appointment reminders to cut down on no-shows
Per-intent team routing — send the right calls to the right person
Analytics on calls and bookings
Calendar and CRM integrations: Google Calendar, Cal.com, and outbound webhooks Best for growing businesses and teams that book a steady stream of appointments.
Scale — $399 / month
3,000 call minutes. Everything in Growth, sized for higher call volume and multi-location businesses that need more capacity.

Optional white-glove setup — $499 one-time
Ahoya is fully self-serve, but if you'd rather have it done for you, our team will configure your receptionist, phone number, and integrations hands-on. This is entirely optional and never required on any plan.

Why flat pricing
Traditional answering services bill by the minute or by the call, so a busy month means a bigger, unpredictable bill. Ahoya gives you a generous monthly minute allowance for one flat price, so you always know what you'll pay — even when call volume spikes.

How billing works

Plans are billed monthly (or annually for 20% off) and priced per business, not per user.
"Minutes" are live call minutes — your monthly allowance covers the time Ahoya spends talking to callers.
Move between plans at any time as your call volume changes.
No setup fee is required on any plan (the white-glove option is optional).
Cancel whenever you like — there's no contract and nothing to uninstall.
Not sure which plan fits? Start with the free trial, watch how many calls Ahoya handles for your business, and pick the plan that matches your volume.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish, Turkish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Business Process Automation
- CRM
- Chatbot
- Configurable Workflow
- Contextual Guidance
- Customer Engagement
- Customer Experience Management
- Generative AI
- Intent Recognition
- Knowledge Management
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalization
- Reporting/Analytics
- Rules-Based Workflow
- Speech Recognition

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2102837/ahoya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ahoya/> |
| en-AE | <https://www.getapp.ae/software/2102837/ahoya> |
| en-AU | <https://www.getapp.com.au/software/2102837/ahoya> |
| en-CA | <https://www.getapp.ca/software/2102837/ahoya> |
| en-GB | <https://www.getapp.co.uk/software/2102837/ahoya> |
| en-IE | <https://www.getapp.ie/software/2102837/ahoya> |
| en-NZ | <https://www.getapp.co.nz/software/2102837/ahoya> |
| en-SG | <https://www.getapp.sg/software/2102837/ahoya> |
| en-ZA | <https://www.getapp.za.com/software/2102837/ahoya> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Ahoya","description":"Ahoya is an AI powered voice receptionist platform designed to automate incoming call handling and customer intake for small service businesses. The system operates continuously without human intervention and answers calls in less than one second to prevent calls reaching voicemail. It captures booking details and responds to routine inquiries while sending real time SMS notifications to designated team members. The solution supports industries such as home services, medical and dental practices, salons, spas, law firms, restaurants, auto repair shops, real estate agencies and med spas.\nThe platform features a fully automated onboarding process that extracts business information from a website URL, including business name, service offerings, operating hours, location details and frequently asked questions. Administrators select from five pre configured vertical templates that tailor conversation prompts and intent recognition patterns to each industry. The system provisions a real phone number with a selectable area code and routes forwarded calls from an existing line without requiring porting or carrier changes. A diverse voice library powered by neural speech synthesis offers more than two dozen options with various professional and conversational tones across multiple accents. Underlying AI components include speech recognition based on Deepgram Nova Three, conversational reasoning with Claude for paid plans and telephony infrastructure from Vapi, all maintained at latency below half a second. Call routing directs conversations according to caller intent and escalates urgent matters through a waterfall mechanism to ensure messages reach assigned personnel. Consent disclosed call recording is played at call initiation in compliance with two party consent laws and every interaction generates full transcripts and audio recordings, with summary extraction and outcome classification.\nBooking capture functionality parses caller name, requested service, appointment time and contact number from conversations and presents these details in a bookings interface for confirmation with a single tap. Confirmed appointments trigger an automatic SMS reminder sent approximately one hour before the scheduled time. The analytics dashboard displays real time metrics including call volume, answer rate, capture rate, peak calling hours, after hours recovery and booking outcomes with day by day trend visualization. Additional features include spam and robocall screening, multilingual support for English, Spanish and French, two way SMS communication and automated text back for missed calls. The assistant detects when inquiries exceed its configured capabilities and transfers calls to human staff rather than offering uncertain information. The platform does not currently sign HIPAA business associate agreements and is not recommended for fully clinical medical environments, though it supports non clinical healthcare settings such as dental, optometry and veterinary practices.\nIntegration capabilities span Zapier, Make, n eight n and webhooks, as well as direct connectors to HubSpot, Google Sheets, Airtable, Notion and Cal dot com, enabling synchronization with existing customer relationship management and scheduling systems. A universal webhook output supports custom integration development for proprietary software. The web based dashboard interface is accessible from desktop and mobile devices and presents live activity feeds, call lists with transcripts, booking queues and performance analytics. Administrators adjust system prompts and conversation parameters directly within the dashboard without requiring any additional onboarding or technical support intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5b6c434-a2c3-4f6a-a45a-0a924b3924a3.png","url":"https://www.getapp.za.com/software/2102837/ahoya","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2102837/ahoya#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Virtual Assistant Tools","position":2,"item":"/directory/3844/virtual-assistant/software","@type":"ListItem"},{"name":"Ahoya","position":3,"item":"/software/2102837/ahoya","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2102837/ahoya#breadcrumblist"}]}
</script>