--- description: Learn how Emporiqa can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Emporiqa Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Emporiqa](/software/2103047/emporiqa) # Emporiqa Canonical: https://www.getapp.za.com/software/2103047/emporiqa > AI chat for e-commerce stores that sells before the purchase and serves after it. It finds products in your own catalog, answers from your store pages, shows order status, and when a shopper needs a person, your team takes over the chat. > > Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**. ----- ## Overview ### Key benefits of Emporiqa Sell before the purchase. The chat finds products in your own catalog from a description or a photo, compares two or more and says which fits, and adds to the cart inside the chat. Checkout stays on your store. Serve after it. It answers delivery, returns, sizing and payment questions from your own pages and shows order status on an order card. Ready-made rules collect return, cancellation and invoice requests and email them to your team. Trust it in front of customers. Ask it for a product you do not sell and it says so. When a shopper needs a person, your team takes over the live chat from the dashboard, with the full history, and gets alerts by email, Slack, Teams, Discord or Google Chat. Serve every shopper. It answers in your shopper's language and can search by uploaded photo. Install without a project. Official plugins for WooCommerce, PrestaShop, Magento 2 and Adobe Commerce, Drupal Commerce and Sylius, plus Shopware 6 via Composer and GitHub. Connect your store and sync your catalog, no developer needed. Pay only for what it does. Your first conversations are on us ($25 signup credit), then $0.25 per conversation. No monthly fee, no seat fees, no card needed to start. If it never talks to a shopper, you never pay. See what works. A dashboard shows ratings, unanswered questions and the revenue attributed to chat. European company, hosted in Germany, no training on your store data. ## About the vendor - **Company**: Rosel Group ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Pricing is simple pay-as-you-go. There is no monthly base fee and no per-seat charge. You pay $0.25 per conversation, and every account includes unlimited team members and all features. Every new account starts with $25 of signup credit (about 100 conversations), applied automatically at your first store. No credit card is required to sign up, and the credit does not expire while your store is active. A card is requested only once the signup credit runs out. One option costs extra, and only if you switch it on: voice mode, where the shopper speaks and hears the answer read aloud. A conversation where the shopper speaks costs $0.15 more, charged once, and counts toward your monthly limit. You set a monthly limit to keep costs predictable, and can change it anytime from your billing dashboard; when it is reached, the chat pauses until the next billing period. AI model (LLM) costs are included in the per-conversation price, so there is nothing separate to buy or connect. Prices exclude VAT. A conversation is one shopper chat session, regardless of how many messages it contains. You are billed per conversation, not per message and not per sale. A conversation is billed once, when a shopper writes their first message, and bringing in a person from your team keeps it the same conversation at the same price, however many of you join in. If it never talks to a shopper, you never pay. Included on every account at no extra cost: product recommendations, product comparison, visual (photo) search, cart in chat, customer support answers, order status, rules for returns, cancellations, quotes and invoices, team takeover, answers in the shopper's language, unlimited team members, and a full analytics dashboard (conversations, conversion, revenue attribution, satisfaction). Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, Sylius, and Shopware 6, plus a webhook API for other platforms. Enterprise: for catalogs over 100,000 products, custom volume pricing and priority onboarding are available. Quote on request. There are no tiers, no monthly minimum, and no annual lock-in. You can stop anytime. Full details at emporiqa.com/pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - A/B Testing - AI Copilot - AI Text Generation - AI Text Summarization - AI Text-to-Speech - AI agents - AI chatbots - AI/Machine Learning - API - Activity Dashboard - Advance reporting - Analytics - Augmented Analytics - Automated Responses - Automated Routing - Autoresponders - CRM - Canned Responses - Chat/Messaging - Chatbot ## Integrations (7 total) - Adobe Commerce - Drupal - Drupal Commerce - PrestaShop - Sylius - WooCommerce - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software) - [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software) ## Alternatives 1. 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