DocuSend

Mailroom software to manage mailing via U.S. postal services

About DocuSend

DocuSend is a cloud-based mailroom software that helps businesses upload pre-addressed files, select paper options, and mail documents via U.S. postal services. It enables employees to use several printing options, such as perforated paper usage, remittance envelope, color printing, and single-side or two-sided printing.

DocuSend's merge functionality allows staff members to combine and use a single envelope for multiple mails with a single address, reducing overall mailing costs. The certified mailing module lets users track and verify delivery for sensitive or mandated documents from a centralized platform. The report portal allows team members to access monthly mailing history with document preview. With the foreign mailing module, users can send and receive mails to and from the USA.

DocuSend comes with an API, which allows businesses to integrate the system with third-party solutions, including Quickbooks. Administrators can configure role-based permissions, restricting employees to access, modify or delete specific information across the platform. It also allows users to add files in multiple formats, such as pdf, jpg, png, and jpeg.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

DocuSend check out page
DocuSend invoices
DocuSend review order
View 4 more
DocuSend video
DocuSend screenshot: DocuSend check out page DocuSend screenshot: DocuSend invoices DocuSend screenshot: DocuSend review order

Features

Total features of DocuSend: 25

  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Employee Portal
  • File Management
  • File Transfer
  • History Tracking
  • Invoice Management
  • Mail Merge
  • Mailing List Management
  • Multimedia Support
  • Permission Management
  • Preview Functionality
  • Print Management
  • QuickBooks Integration
  • Real Time Updates
  • Role-Based Permissions
  • Self Service Portal
  • Status Tracking
  • Third Party Integration

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Reviews

Overall rating

4,6 /5
(22)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Showing 5 reviews of 22
Matthew W.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Mailing from Desktop

Reviewed on 2020/06/10

Docusend is the best software on the internet for our mailing needs, it's inexpensive and I'm glad...

Docusend is the best software on the internet for our mailing needs, it's inexpensive and I'm glad I found Docusend for our business.

Pros

DocuSend is super easy to use and perfect for all our mailing needs. Gives our business a professional mailing look.

Cons

Nothing, Docusend meets all our needs. We are very grateful for Docusend.

Response from Mail Technologies

We're so glad DocuSend has worked out so well for your business and has proved to be an inexpensive tool. Thanks for the review and even more so, for being a valued customer!

Val B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Convinient and Easy

Reviewed on 2020/05/26

Overall the system is very good and easy to use. I would recommend to anyone with light to...

Overall the system is very good and easy to use. I would recommend to anyone with light to moderate USPS mailing needs.

Pros

The system is easy to set-up and use; it does not require extensive learning or modifications to be useful right away. Very reasonable costs and very convenient, allowing for using USPS mail from anywhere at any time. no long term commitment or prepayment or obligations! Very flexible. Has a number of advanced features that we have not explored yet. It works very well for our basic mailing needs!

Cons

Some of the information the system asks for is redundant from session to session. It would be nice if it was "recorded" and associated with our user login, so we don't have to reenter it. It's not too inconvenient, but it still would be good to have it associated with our account.

Response from Mail Technologies

Thanks for taking the time to review DocuSend. I'm glad you find it flexible and easy to use. I'll reach out to you separately as we'd love to work with you to address the reduncancy info that you are experiencing. As long as you are using the exact same template on your next upload, you shouldn't have to enter redundant info.

Charles G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Like the product, wish it was more seamless with Quickbooks Online as an app

Reviewed on 2020/05/27

Pros

This solution saved me man-hours each month. It takes me less than 5 minutes to send out my monthly invoices.

Cons

When Docusend was updated and added back to Quickbooks Online Apps I was excited because of the ability to integrate into the templates used by Docusend. However I was unable to use this feature because I'm not able to filter invoices down to the current month's invoices set to print later. For now the online solution works but I hope the QBO app continues to be improved.

Response from Mail Technologies

Thanks for your review! I have good news for you! You can certainly filter invoices down to the current month. We added that feature to the QuickBooks Online DocuSend app earlier this year. I'll send you the info via email!

Rory K.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best mailing service for a small business.

Reviewed on 2020/06/02

It's been great. Customer service and follow-up have really secured our loyalty.

It's been great. Customer service and follow-up have really secured our loyalty.

Pros

We've been using DocuSend many years to send out our monthly invoicing and statements. From the first day we used it, we knew we were saving money. We also email customer invoices, but we have found that those customers who prefer not to use an online payment method like receiving the hard copy invoice sent through DocuSend along with the included return payment envelope.

Cons

Better Quickbooks integration could be useful.

Response from Mail Technologies

Thanks for your great review! And thanks for being a loyal customer for the past 4+ years. Saving small businesses money was one of the reasons we created DocuSend. I'll send you a separate email about QB integration. We just released a new version for our QBO app that may be helpful for you.

Gus M.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good option for sending bulk mailers

Reviewed on 2020/05/15

No problems have occurred, pretty happy.

No problems have occurred, pretty happy.

Pros

It makes sending QB invoices very easy.

Cons

As far as I know, there is not an integration with QB desktop. If there was one, that would be great.

Response from Mail Technologies

We are so glad that you find DocuSend easy to use! We don't have an integration with QuickBooks Desktop, but we've made DocuSend so simple to use by simply uploading your PDF file to our website. If you ever switch to QuickBooks Online, we do have an app available! Thanks for being our customer!

Showing 5 reviews of 22 Read all reviews

DocuSend FAQs

Below are some frequently asked questions for DocuSend.

DocuSend offers the following pricing plans:

  • Starting from: US$0,83
  • Pricing model: Subscription
  • Free Trial: Available

DocuSend is available on a pay-as-you-go pricing module and has custom pricing based on printing preferences. It also offers a free trial. There are no quantity minimums, contracts or set up fees. Plain Paper: $0.83 (One-Page Document Mailed) Perforated Paper: $0.84 (One-Page Document Mailed) Plain paper with Remit: $0.86 (One-Page Document Mailed) Perforated paper with Remit: $0.87 (One-Page Document Mailed) Additional service prices: Additional paper: $0.08 Document Emailed: $0.03 Color print: $0.07

DocuSend offers the following features:

  • Data Import/Export
  • Delivery Tracking

DocuSend has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

DocuSend supports the following languages:

English

We do not have any information about what devices DocuSend supports

DocuSend integrates with the following applications:

QuickBooks Online, QuickBooks Online Advanced

DocuSend offers the following support options:

Phone Support, Online Support, FAQs

Related categories

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